We never even made it here! We had purchased a gift certificate from the previous owner, who said we could use it any time in our lifetime. (I was not aware that there was new ownership; we had not been contacted by the previous owner to notify us of the change.) I misplaced it a couple of times, and by the time I finally called, I had the misfortune of meeting the new owner. I had to call 3 times to get a return call. I was honest about misplacing the gift certificate on one of my messages. When she finally called back, she was literally yelling at me the moment I answered the phone! A simple, "Gosh, sorry, can't accept it" really would have sufficed. I had to laugh when I read the site and saw something about "friendly". She is one of the rudest people I have ever met. Too bad to have wasted the gift certificate, but she certainly isn't the kind of person I need to meet.