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“Bad experience” 1 of 5 bubbles
Review of Manresa Castle

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Manresa Castle
Ranked #8 of 11 Hotels in Port Townsend
Washington
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Bad experience”
1 of 5 bubbles Reviewed August 29, 2009

This is over rated! Not only is everything small, which should probably be expected in facility this old, but the staff are a bunch of grumps. What happened to customer service?

  • Stayed August 2009, traveled with friends
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank WantToTravel62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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289 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Any
English first
Renton, Washington
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed July 28, 2009

We stayed at Manresa Castle for one night after attending the Lavender Festival in Sequim.
The gal who helped with check-in was pleasant and we were directed to our room within 3 minutes of walking through the front door. Our room on the 3rd floor was clean and the bed was quite comfortable. It was a bit warm, but there was a fan at the window and by the time we finished with dinner our room was comfortably cool. Our view was on the water side, and it was very pretty.
We ate our meal in the bar downstairs, and the food was fantastic -especially the Garden Baked Brie!
I would advise about the stairs to the rooms...pretty steep if you have bad knees, but I hear you can get a ride in the elevator if you need it.

  • Stayed July 2009, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 2onatrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed June 12, 2009

Well, we should have paid more attention to tripadvisor before booking this one. Others have written exactly what we encountered; the hurry-up and grab your credit card charge before you even get to the room; the dirty room condition; the hair in the bedding, and the lousy attitude of the staff. What's so frustrating is that this place really does have some good potential, if they just hired a professional decorator and threw away some of the crappy furniture that's in the rooms. I'm not sure who there thinks that a cottage cheese ceiling gives a room any charm, or light fixtures that are hanging off the walls by a thread with ill fitting shades will want to be used by the guests, or that the "art" that decorates the walls looks like anything other than it came from the Salvation Army store down the road. We stayed in 304, and yes, the view is nice, but the third floor also gets terribly stuffy and you can only open the bottom hopper of two of the four windows; certainly not enough to air the room. The screens are ill fitting and all the tabs that hold them in are plastic and are broken. The shower had terrible water pressure; the jacuzzi tub took over 30 minutes just to fill above the jet height. The breakfast is a total joke, and the comment about it being served in the basement is right on.

We've had the pleasure of staying in a real castle in England, and this place shouldn't even use that name in it's title. It's more of a school with a turret, and inconveniently located near nothing except that shopping center. Yes, you have a view, but so do all the places uptown. It's dirty, overpriced, the help is absolutely uninterested in being of service to you, and the breakfast is a zero. If you want a "Castle", do yourself a favor and wait for the real thing. This is certainly not it.

  • Stayed June 2009, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank bobbyTbobbyT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Port Townsend hotels

Washington
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed June 2, 2009

When we checked in the staff was very helpful and accommodating, she even took us up in the elevator since our luggage was so heavy. Our room was very lovely and we absolutely loved it. The room was clean and the view was beautiful. We had a great time there and we hope to go back soon!

  • Stayed May 2009, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AyLeeC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed April 10, 2009

The first time we stayed at the Castle Lou Gossett, Jr. was there with his sons fishing in the area. He was a very nice man and is as tall in real life as he appears in the movies. He did not seen to mind talking to people and was very polite to all. Acording to the locals he has being going there since he filmed Officer and a Gentlman there years ago now.
This time we brought one of the Jazz packages that included dinner with wine and the Jazz show. It is a very good value. The Castle staff is very acomadating and will even take you up in their famous haunted attic if they are not to busy.
This was our second time at the Castle and we really enjoyed it and will be going back. The food is very good and the bartenders and rest of the staff are very friendly and knowledgeable about the area and local interesting places to go.

  • Stayed March 2009, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SeattleTraveller277
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bainbridge Island, Washington
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 bubbles Reviewed March 5, 2009

We spent one night. There really never was a greeting by the nearly hostile, ungroomed and sweatshirt (TORN) wearing receptionist and no cheer to her or the place. The rooms were tiny, dusty and moldy above the shower. It had been years since the light fixtures were dusted. The "continental breakfast" was shameful in a dark basement room with zero charm and was stuff that might have been made when Eisenhower was president. The best recommendation would be to fire everyone, tear down the building and put up a parking lot. There is no evidence of anyone giving one bit of care for the guests. The receptionist on checkout was equally indifferent if not hostile. If I owned this place I would be embarrassed.

  • Stayed March 2009, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank aginglawyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed March 2, 2009

My boyfriend and I visited the Manresa Castle for his birthday. The staff was rude while I was making a reservation and while checking in (she didn't even bother to give us directions to our room). I paid lots of extra money for the Jacuzzi room. When we got to our room it was very spacious and very well decorated. However our sheets and blanket were covered in hair of all sorts. The bathroom floor had used toilet paper on it. The Jazucci was so dirty that we didn't dare step foot it in. The Jazz music was so loud and we could hear everything in the rooms surrounding us. The front desk girl wasn't very happy to hear that we wanted our room cleaned since she was alone. She never even touch the Jazucci so it was still just as dirty when we got back into our room. There is no elevator so you have to walk up the stairs.

  • Stayed February 2009, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank MissLoving
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Manresa Castle

Property: Manresa Castle
Address: 651 Cleveland St, Port Townsend, WA 98368-2940
Phone Number:
Location: United States > Washington > Port Townsend
Amenities:
Free Parking Suites
Hotel Style:
Ranked #8 of 11 Hotels in Port Townsend
Price Range (Based on Average Rates): $
Hotel Class:3 star — Manresa Castle 3*
Number of rooms: 30
Reservation Options:
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Also Known As:
Manresa Castle Port Townsend
Manresa Castle Hotel Port Townsend

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