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“Saved by the "Waves"”

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Best Western Lighthouse Suites Inn
Ranked #3 of 14 Hotels in Ocean Shores
Certificate of Excellence
Pender Island, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Saved by the "Waves"”
Reviewed March 20, 2013

We were walk-ins to this hotel because we were not sure where we would end up. Staff were wonderfully accomodating. Great room with fireplace overlooking the ocean. Furniture a little 80's, but very clean. Breakfast needs some work. Scrambled eggs were very over-cooked (brown bottom) and there did not seem to be any oversight of replenishment,
But the best was their restaurant - "Waves".
The antithesis of our previous night's experience the food was to die for. We had eaten a dozen fresh oysters before arriving (mignonette only!) and so again opted for small plates and a shared crab cake dinner. Oh those crab cakes!! They alone were worth the visit. If there was any filler, it was invisible.Two good sized, beautiful dungeness crab, crispy on the outside and nice and hot on the inside served with perfectly cooked veg. Yum! We had asked that the dinner not include potatoes or rice. The attentive server thought we may be looking for low carbs and thoughtfully brought the croutons for the salad (which came with the dinner) on the side, Now that's service!
Apparently the restaurant has a new chef and all I can say is "Eat here!!"

Room Tip: Definitely worth being on the water side
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 24roadtrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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879 reviews from our community

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Rating summary
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Traveler tips help you choose the right room.   Room tips (183)
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English first
Puyallup, Washington
Level 2 Contributor
1 review
Reviewed March 19, 2013

My wife and i recently took three days to go to ocean shores wa. We had a booking through booking.com. at the Judith Inn. When we arrived they had lost the booking. We gave them a copy and their response was you need to find another room....Thank goodness we went to the Best Western LIghthouse Inn, they had one room left and that fireplace was not working and discounted the room and promised to move us first thing in morning.. while we were out eating breakfast the manager called to inform us we had been moved to the 4th and housekeeping had moved our luggage to new room..talk about great service, we were takin care of as if we had been there 100 times..Kudos to Jason our first contact who took what could have been a long night of looking put us in a luxury room and put our minds at ease. Will be returning soon. They also have a free breakfast, heated pool good parking and a resturant on primmisses... And as a bonus they say that the kitchen is haunted I cannot confirm or deny this story....tom

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tkthevoice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warm Beach, Washington
Level 6 Contributor
421 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
Reviewed March 17, 2013

Warm reception..rewards card recognised..room very clean, temperature well controlled..
all amenities present..view from balcony is great (fourth floor) no problems while we stayed there. Housekeeping did well--breakfast was very good---do not wait until last half hour to eat breakfast when the motel is full---inconsiderate families take up all the tables and kids vieing for waffles gets a bit sticky-wicket and puts a strain on staff trying to keep up graciously...We miss the previous very outgoing friendly manager...current manager was invisible during our stay.
All staff interact well with client's needs it would appear. We did not use the pool or the hot-tub
because it was heavily used by chidren and young adults most hours. Probably should be an adult swim /soak time after 8PM without the kids. We will be back!!!

Room Tip: Rooms oceanside second,third and fourth floor better views the higher you stay...Listen to waves al...
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tsunamisam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suzanne F, General Manager at Best Western Lighthouse Suites Inn, responded to this review, May 24, 2017
Glad to see you had a great stay with us! Thank you for letting us know. We do miss our last Operations Manager as he was able to spend a lot of time out front with our Front Office Staff. I do not mean to be invisible - the renovations and one less manager has left me running around to a lot of areas as we push to complete everything before the busy summer season. I hope to get back out there and connect personally more this summer with everyone when the renovations slow down a bit! We look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bonney Lake, Washington
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 12, 2013

If you stay here better double check their billing. They don't take care of pre-authorizations on your account in a timely manner and over charge for rooms that don't offer all the amenities it says they have. When I was told I was being given a credit for a room without a working fireplace they didn't give it until I had to call them back on it having already checked out and tried charging my family and extra $30 for a pillow that they never gave me because they ran out of them. When speaking to management about this he was very rude and not about customer service at all. Not even an apology. On top of that the room was dirty and found pubic hairs on the chairs and floor.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kristopher M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tacoma, Washington, Usa
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 12, 2013

We enjoyed our stay at the Lighthouse Inn. Even with the rain while we were there we were able to go enjoy the view from the lighthouse. We were close to the beach. Breakfast we great. We came away relaxed. Thank you!

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Best Western

Helpful?
Thank Mildred C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spokane, Washington
Level 3 Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 8, 2013

Stayed here during Valentines week. The room was on the top floor. View was great and the maids and help was good. The Waves restaurant was not open and the continental breakfast was good for the first two days and then it went down hill. The morning clerk who set up the breakfast, said she couldn't get supplies to do the breakfast up the way it was suppose to be. Seems like either the manager or owner needs to be more alert. But overall the stay was good. Would come again. Have stayed here before.

Room Tip: Ask for room on top floor with fireplace. Better view.
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  • Stayed February 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Perry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mukilteo, Washington
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed March 4, 2013

This was our third stay atBest Western Plus Lighthouse Inn, and we have not been disappointed. The staff is warm and friendly and the hotel has a relaxing atmosphere about it. Rooms are very clean, and have had some recent minor upgrades. What we really love is how receptive the hotel as a whole is to vistors with pets. We travel with a large dog, and she is welcomed with open arms. Pet friendly rooms are on ground level, but still afford a beautiful view. Rooms are large. The beach is an easy and pleasant walk from the hotel.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Connie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Lighthouse Suites Inn

Property: Best Western Lighthouse Suites Inn
Address: 491 Damon Road NW, Ocean Shores, WA 98569-9341
Phone Number:
Location: United States > Washington > Ocean Shores
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Ocean Shores
#2 Business Hotel in Ocean Shores
#2 Romantic Hotel in Ocean Shores
#3 On the Beach Hotel in Ocean Shores
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Lighthouse Suites Inn 2.5*
Number of rooms: 95
Official Description (provided by the hotel):
This all-suites Ocean Shores, Washington hotel offers beautiful ocean views and a relaxing atmosphere at a great price. Welcome to the BEST WESTERN Lighthouse Suites Inn where every guest will enjoy convenient access to local shops, restaurants and more. Ideally situated along one of Washington's beautiful coastlines, this Ocean Shores hotel is a short walk to the beaches and a variety of beach activities including clam digging, horseback riding, storm watching and beach combing. Enjoy a romantic ocean view from the well-appointed suite rooms. These spacious guest rooms come equipped with a fireplace, refrigerator, microwave, coffee maker, cable satellite television and high-speed Internet access. Note rooms don't have air conditioning. Complimentary breakfast daily from 7:00 to 10:00 a.m. Dine at the hotel's onsite restaurant with limited hours. The BEST WESTERN Lighthouse Suites Inn also features an indoor swimming pool, jetted spa, dry heat sauna, exercise facility, business services and meeting accommodations for up to 80 guests. The BEST WESTERN Lighthouse Suites Inn offers convenient access to attractions such as the Ocean Shores Convention Center, the Oyehut Wildlife Preserve and Protection Island. Guests will also enjoy spending the day exploring the Olympic Rainforest or touring Cooney Mansion or the Polson Railroad Museum. Ocean Shores also hosts a variety of festivals and events throughout the year for both locals and guests to enjoy. We do have pet friendly rooms. All of which are located on the first floor of our hotel. There is a two pet maximum per room and a non- refundable pet fee per day.The friendly, helpful staff at the BEST WESTERN Lighthouse Suites Inn is ready to ensure a relaxing and memorable stay in Ocean Shores, Washington. Make a reservation today and save at the BEST WESTERN Lighthouse Suites Inn. ... more   less 
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Also Known As:
Best Western Plus Lighthouse Hotel Ocean Shores
Best Western Lighthouse Hotel
Best Western Ocean Shores
Ocean Shores Best Western

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