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“Poor housekeeping, coffee and toilet seats”

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Quinault Sweet Grass Hotel
Ranked #8 of 14 Hotels in Ocean Shores
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488 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • German first
  • Any
English first
seattle
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed January 19, 2013

My family and I enjoyed the Ramada. We read about the facility from a outdated Washington visitors guide book. We called because we were hoping to take advantage of the indoor waterpark that was advertised. We found out the waterpark closed years ago but we decided to go Ramada anyway. We tried it and were delighted. Nice room, the bathroom very comfortable and clean, more than i expected. The beds were comfortable. The attached restaraunt was very convenient and a good place to eat. The ocean theme was a delight, kids enjoyed it. A family friendly community. The staff was cool. The hotel does not have a balcony feature but the pool and hot tub was luxury for us. We had a great experience and are looking to book again soon.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tammie m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed January 2, 2013

We made our NYE reservations through the Ramada site. 1st mistake. Should have called them directly. Reserved Upgraded K suite with kitchen, sofa bed and 2 TV's for 4 nights at $74 or $79 a night. Called early in the day to confirm kitchen. Bought tons of groceries so we could eat in room.
Arrived to find Ramada site had put us in just a king suite, no kitchen. Desk did what they could to fix. Stayed in reserved room night 1. While at the desk, a patron walked in needing 2 beds and was given a room for $54. No biggie. Cool price.
Desk called me that night with options. King room with kitchen (won't work, need 2 beds) King suite no kitchen. (won't work, need kitchen) double queen base room with kitchen. Only 1 TV, but I guess we don't have much of a choice. Had to go out night 1 and find someplace to get dinner at 10:30 that would let my underage son in. Wasn't fun.
Next morning went to desk to find out what this would cost me. Was told I could have the new room at $54 (sounds like rack rate, since guy the night before was quoted that) I asked for more of a discount since we had to eat out the night before and that morning (wasting our groceries) but was told this was not an option. Fine. Total quoted while we were sitting in the chairs was $246.35 for the 4 nights. BUT, when we got to the desk, I was charged $268.75. I asked why it was that and was told that since we were staying 4 nights, there was an additional fee? Really? From the time we were sitting in the chair to the time we walked to the desk? I was given a "free breakfast" coupon for my troubles. At this point, I was tired of the circles and just paid it. I firmly believe I was over-charged $59.99 a night and not $54 a night I was quoted. All in all, most of the desk staff was very helpful. We never got the room we wanted, my son did not have a second TV, (there is only so much Adult Swim/Cartoon Network a mom can take) and I was overcharged. I know this is long, but I am hoping to get some response from owner. I was told they were not available and the Desk Manager spoke for them. I liked the property and would like to give them another chance. We are there 5-6 times a year. On top of all of that, housekeeping only came in once, and just made beds and left clean towels. I had to go to the desk for dishsoap and shampoo.

Room Tip: If you make reservations through Ramada.com, CALL TO CONFIRM your type of room! Call twice if you n...
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jinxedagain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
POULSBO
1 review
4 of 5 bubbles Reviewed January 1, 2013

The desk staff was friendly, professional and knowledible. We were referred to a great restaurant for breakfast. The bed was comfortable and the room was clean. The only downside was that the hotel did not provide any kind of breakfast. There was a kitchen in the room that was a pleasant surprise.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank CHRISTIAN W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quinault Sweet Grass Hotel

Property: Quinault Sweet Grass Hotel
Address: 845 Ocean Shores Blvd NW, Ocean Shores, WA 98569-9593 (Formerly Ramada Ocean Shores)
Phone Number:
Location: United States > Washington > Ocean Shores
Amenities:
Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Ocean Shores
#6 Romantic Hotel in Ocean Shores
#8 On the Beach Hotel in Ocean Shores
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quinault Sweet Grass Hotel 2.5*
Number of rooms: 54
Official Description (provided by the hotel):
Nestled in the sweet grass of Ocean Shores, Washington, the Quinault Sweet Grass hotel boasts gorgeous ocean views. Located close to area attractions, the hotel puts you just minutes away from fabulous beaches, artisan shops, great dining and family fun. After catching some waves, rent a bike, fly a kite or check out the local fun center. It's all within a short distance of your hotel. After a day of fun-filled area excitement, spend some time relaxing in our luxurious hotel. Our fitness center, indoor pool and hot tub can help you unwind after a day of area fun. Stay connected with our free Wi-Fi or unplug and watch one of our on-demand movies. Or, better yet, ramp up and check out the nightlife. Quinault Beach Resort & Casino is just a short hop away. Enjoy fine dining in Emily's Oceanfront restaurant, live entertainment in the lounge and Vegas-style gaming in the casino. Play some of Quinault's great new slots, or try your hand at great table games. Let Quinault's shuttle be your DD for a night of fun. The Quinault Sweet Grass Hotel, formerly the Ramada, is the Quinault's newest property acquisition. The Quinault observe a long tradition of providing superior customer service to its' customers. We look forward to serving former visitors of the Ramada and friends of Quinault. ... more   less 
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Also Known As:
Ramada Ocean Shores Hotel Ocean Shores
Ocean Shores Ramada Inn
Ramada Inn Ocean Shores

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