I just stayed one night at this hotel on July 5th 2011, I have stayed here before and had no problems. This time was different, and I will never go back! I was quoted $159 for a king/jacuzzi/fireplace room with a view.
Upon going to our room we found dirty carpet, urine in our toilette, along with some toilette paper on the seat. We went down and spoke with Gary C. at the front desk and was told it was the water and just to, "flush it, I guarantee its just the water, it has some minerals in it right now." Well, no turns out that the water came back not the color of urine. 30 minutes later as I stepped into the shower there I noticed the walls were covered with long black hairs. Gross!!! I overlooked the dirty toilette, the debris all over the carpet, but the hair was the last straw.
In order to make up for our room they 'upgraded' us to a bigger room, which had a broken fireplace. We complained about this as well but were told "sorry!". What exactly was I paying for here?
Guess what? I also got charged $150 for smoking in the room which was completely false! I was never even told of this until I looked at my bank statement, and in fact it appears I was overcharged for the room, as it cost $204. Where did the extra $45 come from? I was yelled at by the person who claimed to be the manager, who first said they found an ashtray in the room and the front desk man smelled the room and agreed it stank she said. She then changed her story to there were cigarette butts in the garbage can, and said she smelled the room, the said she wasn't even there.
I was told by Comfort Inn corporate that the name the woman gave me was not the name of the manager they have listed. I am in the process of waiting to be contacted by corporate in regards to my complaint.
This place is also very loud. Like having no walls at all, which isn't a huge deal but if you want peace and quiet don't come here.
- Official Description (provided by the hotel):
- Stay in comfort at the Ocean Shores Comfort Inn. This wonderful hotel is on the beach and an easy walk through the dunes to the beach. With a wide assortment of room types, you will find that great room for a beautiful romantic get a way or family travel. Many rooms with fantastic ocean views, split level suites and much more. Wake up to a delicious breakfast of waffles, pastry, fruit, and beverages, along with the newspaper. The rooms are well appointed, some with hot tubs, balconies are available and some with vaulted ceilings, all affordably priced. A guest laundry is available as well. For your comfortable stay on the coast, it's the Ocean Shores Comfort Inn. ... more less
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- Also Known As:
- Comfort Hotel Ocean Shores
- Comfort Inn Ocean Shores
- Ocean Shores Comfort Inn