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“Lax Security + Harrassment = Don't Stay Here!” 2 of 5 bubbles
Review of Acorn Motor Inn

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Acorn Motor Inn
Ranked #1 of 6 Oak Harbor B&B and Inns
Wichita
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Lax Security + Harrassment = Don't Stay Here!”
2 of 5 bubbles Reviewed September 11, 2013

We decided to attend the Anacortes Crafts Festival and couldn't find a hotel, so I used an online service to search for any available rooms in the area. Acorn Motor Inn was the only place that had vacancy, so I booked 2 rooms through the online service. I then called the hotel directly the next day to confirm the booking.
My daughter and brother-in-law were the first to arrive for check-in, only to find out that one of our rooms was a smoking room, not non-smoking as we had specified. The owner said they were "all out" of non-smoking rooms and had been "airing it [the smoking room] out all day" and "it should be fine." As anyone knows, the smell of smoke gets trapped in rooms, in the walls and fabric, and there is little you can do to remove it, so it's never "fine". Arguing with him did no good, and as there were no other rooms nor hotels available within an hour's radius, we knew we were stuck. On top of this, no apology was delivered, just a droning lecture about how booking online costs him more money, and we should always contact the hotel directly. My brother-in-law, quite put out with this rude behavior, wanted to respond, yet could not understand the owner very well, and repeatedly had to ask him, "What?... What was that?" It was ridiculous and extremely arrogant of the owner to keep going on about a petty point, instead of apologizing to the customer!
My sister-in-law and I arrived later, and were treated to the same tedious lecture about the evils of online booking. When I attempted to respond to this rude, arrogant man, he just cut me off and kept talking! He certainly doesn't have to worry about me booking online for his hotel anymore.
The rooms were average, clean enough, with a fridge and microwave. The breakfast was a joke, but better than nothing, I suppose. We did not partake, as we left one morning before it was ready, and skipped it the next.
The doors on the rooms do not have a chain or a catch, but there is a rubber doorstop provided which you can wedge under the door after it is locked. And you WILL want to do so, as the doors at the end of the halls (both upper and lower) do NOT lock and remain open ALL NIGHT! So even though there may be someone at the front desk (?), anyone at all can enter the hotel through the corridor doors! No security at all. I did hear people in the hall at night and a couple of times someone messed with the door, but can't be sure who it was or why (wrong room? a robber?) Also, even though we put out the "Do Not Disturb" sign, the maid (I hope it was the maid) repeatedly kept trying to come in and clean our room, starting at 7:08 AM!! We called out to go away for a couple of hours, to no avail.
We checked out a day early to head home, and received a phone call from the owner at six o'clock pm that evening (Is it coincidence that he phoned precisely when free cancellation ends? I think not.) to inquire where we were-- the maid had "just discovered" [Sure] that our luggage was gone! Were we coming back? When I said that we had checked out, he replied that we would be charged for the last day, as we had not notified the hotel before 6pm that we weren't returning. I told him that we turned in our keys and checked out, surely that indicated we wouldn't return. As usual, he kept up a barrage of excuses and lectures, ending with, "You will be getting no refund!" before he hung up on me.
Needless to say, I would not return to this hotel.

  • Stayed August 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Brenda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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145 reviews from our community

Traveler rating
    67
    41
    21
    10
    6
See reviews for
43
63
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Ellensburg, Washington
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed August 26, 2013

We took our two grandchildren and stayed here for two nights. We were very pleased with the décor, staff, cleanliness, etc. Big screen TV was a plus and it was nice to have microwave and fridge with the kids along.
Continental breakfast consisted of muffins (very Good) or bagels and juice. Very centrally located for exploring the various parks and beaches on Whidbey Island or taking a run up to Anacortes.
Last but certainly counts a lot to us--the beds were GREAT!! Will certainly return, oh yes, the cost was very reasonable.

  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Scottie282
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarkston, Washington, United States
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed August 12, 2013

We had no choice but to stay at the Acorn, I could not believe that I had to pay $189 before tax for a room that was worth $100. The muffin for breakfast was frozen, I would not stay there again. Expensive!!!! I am used to getting a nice room for the price we paid. Never again!!!!

  • Stayed August 2013, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Barbara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey, Canada
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed August 11, 2013

We were treated badly upon check-in and things went down hill from there. The room was dated, the mattresses old and lumpy, and the pillows were very thin and there were not enough to compensate for this. No extra pillows or blankets were available in the room. No coffee-maker, iron or blow-dryer in the rooms. What hotel does not have a blow-dryer at least? The breakfast was minimal at best- muffins and toast was the extent of it. How this hotel got such glowing reviews is beyond me. We were completely unimpressed and would never recommend this hotel to anyone. Never again..

Room Tip: Find a different hotel!!
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  • Stayed August 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank 565surrey777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delta, BC
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed July 22, 2013

We stayed in an apartment suite here for two nights. Accommodation on Whidbey Island was difficult to find, so for that reason we were thankful to find this spot. The kitchen had scare utensils, and was far from clean and he suite had a distinct unpleasant odor (the two may be related). The beds were very soft, but comfortable enough.

Room Tip: Stay in Coupeville rather than Oak Harbor if you can. Oak Harbor is more of a military town.
See more room tips
  • Stayed July 2013, traveled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank GMcPherson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed July 15, 2013

Good value, clean premises, nice room, comfortable bed. Located close to facilities. On main road but no noise; has blackout drapes & effective yet quiet AC. Often available for less than area average. Two deficits: No in-room coffee & a very minimal continental breakfast.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LLTVancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed June 28, 2013

This is a hidden gem, do not judge the Inn by the outside, the inside is worth a try. Super clean, and good quality furniture. The free breakfast is simple but enough to get you on the road.We have paid almost twice the rate of the Acorn and not had any free breakfast or as pleasant rooms.Its on the main road we we did not hear too much noise. Worth the money will stay again.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank cheadlegirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Acorn Motor Inn

Property: Acorn Motor Inn
Address: 31530 State Route 20, Oak Harbor, Whidbey Island, WA 98277-3172
Location: United States > Washington > Whidbey Island > Oak Harbor
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette
Hotel Style:
Ranked #1 of 6 B&Bs / Inns in Oak Harbor
Price Range (Based on Average Rates): $
Hotel Class:3 star — Acorn Motor Inn 3*
Number of rooms: 32
Official Description (provided by the hotel):
Acorn Motor Inn Was Completely Renovated Recently and Has #1 Luxury, New Upscale and The Most Beautiful Hotel Rooms in Oak Harbor and Whidbey Island.Free Hi-Speed Internet, free HBO channels, free continental breakfast, large flat screen TV, microwave and refrigerator in room, some kitchen units, honeymoon suite, centrally located, walk to city beach, few minutes to navy base, most reasonable rates. ... more   less 
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