clean rooms, well supplied, breakfast was satisfactory , eggs abit rubbery but overall all was good, good location for travelling the island of Whidby, location to locale shopping good, very clean lobby and surrounding area, parking goodMore
clean rooms, well supplied, breakfast was satisfactory , eggs abit rubbery but overall all was good, good location for travelling the island of Whidby, location to locale shopping good, very clean lobby and surrounding area, parking goodMoreShow less
Dear Robert K, THANK YOU for staying at the Best Western PLUS while visiting Whidbey Island. We appreciate you taking the time to indicate in your review that your room was clean, well supplied and breakfast was satisfactory but eggs abit rubber, which now we will find ways to improve those eggs. Robert, we hope you will stay with us again soon.
This is my first time at this hotel in Oak Harbor. Although it is an older property it is clean and very well maintained. Pleasant professional staff . Rooms are nicely furnished comfortable bed and the room was clean and quiet
Thank You, Ron G for noting in your review how clean and well maintained the the Best Western Plus hotel is. We sincerely appreciate you staying with us and Thank You for this review.
My daughter and I planned a three day weekend on Whidbey Island as a little Spring Break getaway. Our goal was to hike, explore and be healthy. We had a room on the first floor of the Best Western, directly above the conference room. At 8 pm on Saturday night, a party started in the room below. It seemed like the music was turned up each song. By 8:30 p.m. our whole room was vibrating from the music. My daughter and I had been hiking all day and were looking forward to watching movies in bed. We could not relax or watch a movie, as it was so loud. We went to visit the front desk, where the phone was ringing off the hook and no staff was in sight. We waited for about 10 mins. We went down to the party room, where we found the front desk clerk. He said he asked for the music to be turned down as he could hear it from his desk. We went back to our room but it was still loud and shaking. We invited the front desk clerk to our room to hear and feel the sound. The music had not been turned down. He said that nobody else on our floor/wing was complaining. Only us. We asked if we could have another room but he said the hotel was full. Half an hour later, he said he found us a room with a broken fridge. He did not help us move to the new room, we had to do it all ourselves. It was our second night, so we were settled in. As we were moving, we overheard the front desk clerk renting a room to a new client who had just entered the hotel. But he told us the hotel was full. So not only was he lying to us, he was unwilling to help us. We will not be back. We love the area and are planning on coming back to explore some more. But we will stay elsewhere.
Hello Juliet S, Thank you for submitting this review regarding your recent stay at the Best Western Plus. On behalf of our entire team, I would like to apologize for not exceeding your expectations. We will utilize the feedback you have provided us (loud music - staff concerns) to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another opportunity to provide you with a superior experience.
Great location close to shopping, the city is friendly weather was great roads are great to travel on. people are nice to talk to great place to visit. would highly recommended this hotel to other people.
Hello David N, Thank You for sharing your experience of visiting Oak Harbor, WA. We are happy to read that all went well and especially delighted to know that you will recommend the Best Western Plus Hotel. Thank you for including us in your review. We do hope to you will visit us often.
Good wi-fi; complimentary hot/cold breakfast with lots of choices; comfy, clean rooms; friendly staff; cookies, fruit, and coffee at check-in time; cable; adequate public computer with printer/scanner/copier that worked. We were here in winter, but there is a pool. Only thing missing is a guest laundry. Right off the main thoroughfare, but no traffic noise. You will hear the military jets going over once in a while during the day, but I love that and appreciate their service! You'll hear the jets no matter where you stay in Oak Harbor.
Hello Avi Jennie, we appreciate you staying at the Best Western Plus hotel and we Thank you for the review. Your review encourages us to continue striving for superior customer service. We hope you will stay with us the next time you visit Oak Harbor.
Everything was excellent, Breakfast was amazing. Lots of choices, hot and fresh. David was excellent and very helpful. The bed were fresh and clean. We had cable access, internet access. There's a Chinese restaurant in the same parking lot. Easy access to other restaurants as well.
Dear Shyla R, Thank You for the such an AWESOME review. We sincerely enjoy reading you found everything to be excellent and Thank You for commending our employee David, which will be shared with him. Again we THANK YOU and hope you will visit us again soon.