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“Not likely to go back”

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Best Western College Way Inn
Ranked #2 of 5 Hotels in Mount Vernon
Reviewed April 14, 2014

Room and amenities good, but smelled like OLD smoke. "Hot" water was cool at best. When mentioned to the front desk clerk, until pressed, she made no effort to take anything off my bill. I understand that these things happen, but better customer service would have been appreciated. Stayed here because it was closer to where I was meeting friends. Next time will stay at the other Best Western.

  • Stayed: April 2014, traveled with friends
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Review collected in partnership with Best Western
Thank Sharon G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWCollegeWayInn, Manager at Best Western College Way Inn, responded to this reviewResponded May 10, 2014

Dear Sharon G.,

We apologize for your room smelling like smoke. All of our rooms are non smoking, and we are sorry your room smelled like "old smoke." In regards to the cool water, around the time of your stay, one of the hot water pipes had burst and some rooms were without hot water for a few days. It has since been fixed, but we are sorry for the frustrations and inconvenience it caused. We also apologize for the poor customer service you received at checkout. Our goal is to provide superior customer service. Unfortunately, it appears that we missed our mark. We hope you will consider giving us a second chance the next time you are in Mount Vernon.

Sincerely,

Management & Staff
BEST WESTERN College Way Inn

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269 - 275 of 420 reviews

Reviewed April 11, 2014

This motel lives in the shadow of the Best Western Plus facility, not too far away in the same city. The College Way Inn should be treated equally, for, although more modest in dimension and facility, it is very practical and comfortable, also more reasonable in price. Everything was perfectly fine without all the little luxuries of a "Plus". Especally the fantastic mattress of the "Memory Foam" type should be mentioned, since it was one of the finest hotel mattresses I've ever slept on. Breakfast, too, not luxurious, but certainly more than average. GIve the place a try!

Room Tip: Nice outdoor pool for warm days.
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  • Stayed: April 2014, traveled as a couple
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Thank throat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWCollegeWayInn, Manager at Best Western College Way Inn, responded to this reviewResponded May 10, 2014

Dear Throat,

Thank you for your kind words about our hotel. We are so happy you enjoyed your stay, and that you found the memory foam mattress to be fantastic! We hope you are able to visit again soon!

Sincerely,

Management & Staff
BEST WESTERN College Way Inn

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Reviewed April 10, 2014

It was raining, no place to go, but needed to getaway from home. Found the best rate for the area, bed size, and extras. Found that this one had one of the best King Size beds we have experienced in years. that's what we needed and it was a great night of relaxation.

  • Stayed: April 2014, traveled as a couple
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Review collected in partnership with Best Western
Thank Tami G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWCollegeWayInn, Manager at Best Western College Way Inn, responded to this reviewResponded May 10, 2014

Dear Tami G,

We are happy you enjoyed your King bed, and that you were able to find a place to stay to escape the rain! We are glad you were able to relax and have a great night!

Sincerely,

Management & Staff
BEST WESTERN College Way Inn

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Reviewed April 8, 2014

Trains blowing their claxton's all day and night every hour or so made what would have been a pleasant experience one of disapointment. The location was good for shopping and eating and close to the bulb fields.

  • Stayed: March 2014, traveled as a couple
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Review collected in partnership with Best Western
1  Thank O2675OSmichaels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWCollegeWayInn, Manager at Best Western College Way Inn, responded to this reviewResponded May 10, 2014

Dear O2675OSmichaels,

We apologize for the train noise. We are happy you found our location to be convenient. Hopefully, you enjoyed the rest of your stay, despite the noise.

Sincerely,

Management & Staff
BEST WESTERN College Way Inn

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Reviewed April 4, 2014

My expectations were low for the hotel, but I was pleasantly surprised. For the price, it was quite a bargain and the room was delightful. Though the location seems bad, it's actually far enough from the freeway that one doesn't notice.

  • Stayed: April 2014, traveled on business
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Review collected in partnership with Best Western
Thank jesuistom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWCollegeWayInn, Manager at Best Western College Way Inn, responded to this reviewResponded May 10, 2014

Dear Jesuistom,

We are glad you were pleasantly surprised with your stay! We hope to see you again!

Sincerely,

Management & Staff
BEST WESTERN College Way Inn

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Reviewed April 4, 2014

The Best Western in Mount Vernon WA on College Way was very convenient for our stay. The beds were comfortable and the rooms were clean. I had stayed her before for a Conference/Training for work, and that is what brought me back. My husband and I decided that he would meet me and we spent another night, we really love the area.

  • Stayed: March 2014, traveled as a couple
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Review collected in partnership with Best Western
Thank Darla O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWCollegeWayInn, Manager at Best Western College Way Inn, responded to this reviewResponded May 10, 2014

Dear Darla O,

We hope you were able to enjoy your training, and you night away with your husband. We are glad you were able to stay with us again! We hope you enjoyed your stay!

Sincerely,

Management & Staff
BEST WESTERN College Way Inn

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Reviewed March 30, 2014

This hotel is a little old but good priced. It is very clean with very comfortable beds. The breakfast, while not expansive was very good. So for the price, this is a great value..This hotel has been updated and kept clean. So the value may not be there anymore. I would recomend this hotel and I will stay again.

  • Stayed: March 2014, traveled as a couple
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Thank davidy725
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWCollegeWayInn, Manager at Best Western College Way Inn, responded to this reviewResponded May 10, 2014

Dear Davidy725,

We are happy you liked our rooms and prices! We hope you enjoyed the rest of your stay. We are looking forward to seeing you again!

Sincerely,

Management & Staff
BEST WESTERN College Way Inn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western College Way Inn

Address: 300 W College Way, Mount Vernon, WA 98273-5424
Phone Number:
Location: United States > Washington > Mount Vernon
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Mount Vernon
Price Range: $76 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western College Way Inn 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Best Western College Way Hotel Mount Vernon
Mount Vernon Best Western
Best Western Mount Vernon

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