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“Great hotel, great value, wonderful owners”

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Best Western Plus Lake Front Hotel
Ranked #4 of 16 Hotels in Moses Lake
Reviewed August 2, 2013

We were on a motorcycle ride from Colorado to Salem Oregon, and then up to Canada. After a long day of riding, we stopped at a gas station for directions. One of the owners came out and asked us if we needed help. He gave us directions, and then suggested we stay at his hotel in Moses Lake. Offered us a good price, so we took him up on his offer. The hotel was very clean and in a beautiful location. The room , lovely, the food in the restaurant VERY good. One of the owner's son's checked in with us during dinner. We were treated like we were at a 5 star hotel. I can't recommend this place enough. I would go out of my way to stay here again, if in the area. Do yourself a favor - stay at this hotel.

  • Stayed: July 2013, traveled as a couple
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Thank apachesue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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430 - 436 of 530 reviews

Reviewed August 1, 2013

Found the hotel to be comparable to a Red Roof, which is adequate, but would expect more from Best Western. Location is good as it is just of the interstate. Breakfast included and was adequate. Although pet friendly there is no area for pets to relieve themselves. We had to walk a few blocks to find an area for our pet.

  • Stayed: July 2013, traveled as a couple
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Review collected in partnership with Best Western
Thank Jane P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2013

We travel the Northwest a lot and we usually use Best western. We have found the hotels to be normally clean and well taken care of. The Best Western Lake front in Moses Lake is not really all of that. The hotel is overall clean, did not really see problems worth mentioning. However, the rooms, especially the area we stayed in, room 149 on the south side of the hotel are in need of updating. Someone should tell them bright yellow went out in the 70's. The rooms are in need of updating, they are still using TV's with picture tubes!!! I mean really!!! The air conditioning is poor and the mattresses are hard as rock, kinda like the Flintstones.

The only reason I gave this property a 3 was the staff. The front desk agent did a good job as did Amber in the lounge.

This hotel has been around for a longtime and was one of the top places to go when I lived there for music, drinks and even food. The hotel can be something if the management puts some time, effort and money into the hotel.

  • Stayed: July 2013, traveled on business
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Thank Pamela-and-Greg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2013

The hotel is dated and VERY well worn. The small pool is in the parking lot and the water was yellowish. The carpet in our room was actually worn through near the door. The lake front location is ignored by the hotel. No outside seating or even a place to walk. Our room had a concrete slab outside but no chairs and when I tried to open the screen door, it fell off! We discovered a suspicious "wet spot" on the carpet later in the evening. Through a towel over it and tried to ignore it. The bar and restaurant had good service. The menu was overpriced and over ambitious. One upside - The breakfast was pretty good.

  • Stayed: July 2013, traveled with family
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1  Thank CRB727
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2013

Room smelled like an ashtray. Shower head broken and sink wouldn't drain not fixed after letting frontdesk know. Tried to move me to a pet room. Looked like urine stains everywhere. Bugs crawling around the sliding door. Wrote a message to on Best Western.com that day. Automatic response but still no specific reply. I'm a diamond member.

  • Stayed: July 2013, traveled on business
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Review collected in partnership with Best Western
Thank Joseph T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 22, 2013

Make sure you confirm your room. I paid for a Lakeview room and was given a parking lot room. The refuse to change the room saying they were filled up. Then they would not let me have a late checkout unless I paid thirty-five extra dollars. The dinning staff was friendly but not very knowledgeable as they did not know what items on the menu was. Then we received the wrong items.

  • Stayed: July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Best Western
Thank Dave I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2013

Right on the lake, (but our view is of the parking lot,) We're above the pool it's after 10 PM and still hear people shrieking below. Great breakfast bar with omelets made to order, much better than the cereal, fruit and stale pastries you usually get, a plus. Rather rundown and the internet is abysmal, you have to reconnect every few minutes. I think I'd pass next time.

Stayed: July 2013, traveled with family
Thank Skiscubaru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Lake Front Hotel

Address: 3000 W Marina Dr, Moses Lake, WA 98837-2946 (Formerly BEST WESTERN PLUS Lake Front Hotel)
Phone Number:
Location: United States > Washington > Moses Lake
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 16 Hotels in Moses Lake
Price Range: $130 - $151 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Lake Front Hotel 2.5*
Number of rooms: 138
Official Description (provided by the hotel):
Balcony rooms are available, but are limited. Pet rooms are also available but also limited and not guaranteed. All rooms are equipped with dorm size fridge, microwaves, heat/air unit and complimentary WIFI. This property is located right off of I-90. exit 176. We are located about 40 minutes away from the Gorge Amphitheater. If you wish to cancel, we do require a 24 hour notice to avoid any cancellation fees. ... more   less 
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Also Known As:
Best Western Moses Lake
Best Western Lake Hotel
Moses Lake Best Western

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