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“Clean, convenient and great service” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites Marysville

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Holiday Inn Express Hotel & Suites Marysville
Ranked #2 of 3 Hotels in Marysville
Certificate of Excellence
Delta, Canada
Level Contributor
121 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
“Clean, convenient and great service”
5 of 5 stars Reviewed April 1, 2012

This was day two of a mini getaway for my wife and I. We chose this location due to its proximity to the Seattle Premium Outlet mall, Tulalip Casino and I-5. There is lots of free parking and a seemingly unknown underground lot. Tip: go around the west side to access the parking gate. Almost every sapce was taken in the lot but only one other car underground. It was pouring rain the entire stay so this was a welcome relief when leaving.

The hotel has a large breakfast area and spacious lobby. There is a 24 hour complimentary shuttle to the casino. You are also just seconds from the freeway. The front desk staff is very friendly and took the time to explain things like breakfast hours, the shuttle, etc. The room was quite large and included a fridge and microwave. There is only a shower stall. This is fine for us but you may want to check for a room wiht a tub if you have small kids. A nice touch is that the shower head is actully high enough for someone who is even 6'6" to get under comfortably.

I usually try to identify things that need improvement in my reviews but it's hard to find any with this hotel. We have stayed at the Best Western just down the road and it was way below the quality of this property.

If you want something way cheaper than the Tulalip Casino hotel but still good quality and convenince then this HIE is perfect.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank Allan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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298 reviews from our community

Traveler rating
    138
    110
    32
    9
    9
See reviews for
99
69
7
41
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • German first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Vernon, Canada
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed March 28, 2012 via mobile

Stayed 3 nights in March in the king suite. Close to the outlet mall an the hotel has a shuttle. Very clean rooms, eating area and the staff is super nice. We will stay at this hotel on our next trip to the outlet mall.

Stayed March 2012
Helpful?
1 Thank Hawk69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
174 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
4 of 5 stars Reviewed March 27, 2012

I stayed here last time in December, and had a fabulous stay. This time, the staff wasn't as friendly, the hotel was sooo noisy and I had trouble sleeping, and the breakfast wasn't as good as I remembered. Whatever the case, it was still a comfortable stay. My kids enjoyed the pool and I enjoyed the WiFi on my tablet! We walked over to Applebee's for dinner, which I've done before, too. Zipped over to Walmart and the outlets in the morning. Very convenient location. Still plan to stay here again, even though I had bad luck with noise this time around...

  • Stayed March 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank Pokee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 26, 2012

I have stayed at this hotel many times over the past 5 years and have rated it before as a 4. Until now. HEI has a "Best Price Guarantee", so when a found a lower rate on Expedia I asked for them to match it. Unfortunately the could not as it is their best price guarantee and excludes other agencies. Not sure even why this policy is in place then, if they are not able to match the internet based travel websites. So like any good consumer in this economy I booked with Expedia. The only thing I would have to do is contact the hotel with my preferences for the double room. So silly me, I think no problem. I email the hotel my reservation number, and request the double room have 2 beds in non smoking. I get a response telling me that this was booked through Expedia and will cost me an additional 20.00 to have 2 beds in my double room. Many emails go back and forth and they will not budge. It looks like HEI gets their Best Price Guaranteed toThem no matter how and customer service be damned. So a heads up, if you want the best customer service experience from this hotel book only through them, no matter how inconvenient or how expensive. If you don't you will pay and pay more again?

  • Stayed March 2012, traveled with friends
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank KPM66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Marysville, responded to this review, April 24, 2012
Dear KPM66,

Thank you for taking the time to leave us a review of your recent experiences. I am sorry about the problems you encountered with our Best Price Guarantee. You can find all Terms and conditions listed on our booking sites. For the lowest and best rates it is best to book online.

Thanks again,

Katie J
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
British Columbia
Level Contributor
54 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed March 25, 2012

great standard HIE with shuttle service from the Tulalip Casino across I-5. Ask for a room at the back.

  • Stayed March 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank smokeyj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, WA
Level Contributor
84 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed March 12, 2012

We ended up at the Holiday Inn Express around 5:00 one morning (long story) and were able to snag a room for a quick sleep. The lady at the check-in counter was very helpful and found us a room quickly. She helpfully pointed out that they had already set up breakfast, so we had an early breakfast that was unexpectedly great for a free hotel breakfast. They had an amazing variety of hot items, and they were all quite decent. The on-demand pancake maker was my personal favorite. Our room was clean, modern, and comfortable. My only complaint was that our handicapped-accessible room was right next to the breakfast area, and it was rather loud until the breakfast time ended. Overall, this stay continues my streak of excellent experiences at Holiday Inn Express hotels.

Room Tip: I do not recommend the room closest to the breakfast area.
See more room tips
  • Stayed March 2012, traveled with friends
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank TravelingPenguin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Marysville

Property: Holiday Inn Express Hotel & Suites Marysville
Address: 8606 36th Ave NE, Marysville, WA 98270-7245
Phone Number:
Location: United States > Washington > Marysville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Marysville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Marysville 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Hotel in Marysville, Washington Offers Comfortable Stay on Puget Sound Just minutes from Puget Sound, the Holiday Inn Express in Marysville, WA is close to many of Snohomish County's largest businesses and attractions, and is just a half-hour north of Seattle. Our hotel in Marysville, WA is just minutes from the Everett Events Center and is close to many corporate locations. Agilent Technologies is just five minutes from our hotel, while Kimberley Clark and New Glasair LLC are just ten miles away. The Port of Everett is also nearby, located just ten minutes from our Marysville hotel. For leisure travelers, Tulalip Casino is just a minute away. With dining and live entertainment, this is a great place to spend an evening. For the best shopping, the Seattle Premium Outlet Mall is also just a minute away. It has 110 name brand outlets to choose from. The Future of Flight Aviation Center and Boeing Tour, located 15 miles from our hotel north of Seattle, features the only public tour of a commercial jet assembly plant in America. Also just ten miles from our Marysville hotel is Everett Marina. With shopping, dining and whale watching tours, this is a great place to see Puget Sound. Our Marysville hotel offers you choice amenities such as an indoor pool and whirlpool spa, Business and Fitness Centers and free high-speed Internet access. Come experience all our new Snohomish County hotel has to offer. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Marysville
Holiday Inn Express Marysville
Holiday Inn Marysville
Marysville Holiday Inn

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