We had stayed at Tulalip several times before & loved everything about it. This trip, not so much. While getting ready for bed I picked up a water glass to find it had someone's toothpaste residue in the bottom. The other glass was covered with fingerprints. Yuck. The next morning we took the glass to the front desk. They were quite uninterested & said they would notify housekeeping. No 'I'm sorry', nothing. A week later we received the standard 'how was your stay' review online so we retold the story of the water glass. No reply... ever. I have subsequently emailed the hotel to tell them this story & have never received a response. Really poor customer service.
We wish this hadn't happened because it really colours our opinion of the Tulalip experience. We also noticed things around the hotel are beginning to look a bit worn & the general housekeeping of the hotel was somewhat lax.
- Official Description (provided by the hotel):
- Indulge in the luxury and excitement of Tulalip where you will experience impeccable service, unrivaled rewards and the most cash back of any Washington casino. The AAA Four Diamond Tulalip Resort Casino is Washington’s premier destination for luxurious accommodations, award-winning dining, a rejuvenating spa, and casino excitement with over 2,200 slots and 35 gaming tables for gaming. Guests will fall in love with the stunning guest room renovations completed in 2016. The updated styling pays homage to the rich history and culture of the Tulalip Tribes, while taking a leap forward in design, technology, and luxury. ... more less
- Reservation Options:
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- Also Known As:
- Tulalip Hotel Marysville