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“Rude Rude and Did I mention Rude?”
Review of Mill Bay Casino

Mill Bay Casino
Ranked #7 of 22 things to do in Manson
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Attraction details
Owner description: Like to gamble? This casino is open twenty-four hours a day and boasts over 200 slot machines.
Kelowna, Canada
Level Contributor
75 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 58 helpful votes
“Rude Rude and Did I mention Rude?”
Reviewed September 11, 2013

We recently had occasion to do a day trip to Mill Bay with our local tour bus company. We've been here once before (review on tripadvisor previous) and don't remember the lack of customer service we received this trip. We had an individual standing holding the door open as we made our way into the casino and he might has well have been a statue... there was no greeting, no eye contact...nothing...welcome! We were herded to the Player's Club to pick up our coupons and for some of us, get a Reward's Card. They had two members for a busload of people...2 lines formed and after standing at what we found out was the wrong line (we needed a Rewards Card apparently to get the coupons), we then moved to the right line for another long wait. One fellow remarked he didn't want the Rewards Card and a curt answer came back from one of the employees who rudely remarked, "no card, no buses down here". What? Both ladies were extremely rude with all bus passengers and we felt no appreciation for choosing Mill Bay.

On other trips to other venues, we were greeted with cards already done and given out and our coupons with a smile by the site representative. Certainly didn't happen here.

Lunch was okay. Nothing special...asked for a whole wheat wrap as listed on their menu but they had nothing but white...they took my husband's order and left me standing and waiting despite wanting the same thing. Lineups were long and another bus passenger remarked they had been waiting 20 minutes for a sandwich. Poor flow and poor time management. Asked for a lime for my "beverage" and the server, despite wearing gloves to make the wrap, took them off, grabbed his cell phone and then my lime with bare hands..ewwww. Hope the alcohol killed whatever.

Cashiers were fine but not overly friendly. Won't be back.

Visited September 2013
Helpful?
4 Thank Jaxxy19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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67 reviews from our community

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Date | Rating
  • English first
  • Any
English first
Palm Springs, California, United States
Level Contributor
17 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
“Nice but smaller”
Reviewed August 5, 2013

Went to this casino and it was very clean and felt very new, it is not as big as most casinos I have been in but it was not real smoky like a lot of them are for us non-smokers. They did a good job keeping the air fresh. They had a great assortment of slots. It was a little out of the way to find but worth the drive.

Visited July 2013
Helpful?
1 Thank Michael R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wenatchee, Washington
Level Contributor
22 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 65 helpful votes
“Still a Ripoff”
Reviewed July 28, 2013

I can't figure out why this dump is still around. It is a complete scam and a clip joint. Machine are beyond tight. Seems like they should be investigated for out and out fraud.

Visited July 2013
Helpful?
5 Thank Bill G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
“Not the place to spend your time or waste your money!”
Reviewed July 14, 2013

I visit this casino at least once a year and never do I see even a 5% return on the amount of money "dumped" into what Mill Bay considers "slot machines." DO NOT go here if you have intentions of hitting it BIG or to possibly break even, it won't happen. By far the tightest machines in the state. I'm surprised the gambling commission doesn't keep a closer eye on this casino regarding it's payouts, they're are undoubtedly the poorest of any casino in the state if not possibly the nation. So ambling enthusiasts beware you've been warned!

Visited July 2013
Helpful?
1 Thank shamlesslee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
220 reviews
36 attraction reviews
common_n_attraction_reviews_1bd8 123 helpful votes
“Music venue for Chelan/Manson”
Reviewed July 6, 2013 via mobile

This little casino in Manson is about 10 minutes from Chelan & brings in some fun old school bands for the summer. Parking is free, the sound was okay and the traffic was easy. You must walk through the smokey casino floor to get to the concert area, which is shaded, has a huge outdoor bathroom & full bar with some small plates to order. They accept cash & credit cards. Definitely a great add on date night if your staying on the Lake!

Visited July 2013
Helpful?
1 Thank Ilikefinefood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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