We have stayed at Embassy Suites in Portland, OR many many times, as it is an amazing hotel to stay at. So for our weekender trip to Seattle it seemed like a no-brainer to choose this Lynnwood hotel. But all in all we weren't very impressed with this one, and it certainly doesn't have the same high standards as the Portland hotel does. The buffet breakfast was good but had no waffles, which is strange for an Embassy Suites.
Of the 2 elevator, one was out or order and the other was always BRUTALLY slow, to the point that we took the stairs a couple times rather than wait for a couple minutes. It was also dirty and had a weird smell to it, as did some of the hallways.
Another thing, this hotel was literally CRAMMED with kids of all ages. Which meant non-stop running around screaming and playing in the halls. Not once did my husband and I enter a hallway that was empty or quiet!
Besides the racket of the kids running around, our room was noisy as well. We could hear noise constantly from the parking lot below. until at least 11 pm. (we were on the 3rd floor).
But there's more. The bathroom did not have a fan but it did have a huge vent above the entrance to the bathroom. This vent was very LOUD and we had to close the bedroom door and put in ear plugs so as not to hear it all night.
When we checked in to the hotel we had to sign a sheet that basically gave them the right to charge you $100 for any damage, etc. to the room during your stay. They said it was because there are so many kids in the hotel. We were kinda miffed by this. They have our credit card on file, so why do they need to treat us like criminals and insult us with this up-front extortion?
One final thing, the computers in the business center were brutally SLOW to the point of being almost useless and the room had a stink of cigarette smoke.
To sum up, this hotel didn't feel clean in the halls and elevator, the breakfast was good but missing some of the staples that other Embassy Suites have. It was also very NOISY. We had asked way in advance to be put in a quiet room away from the eating area and the swimming pool, but I don't think any room would have been quiet in this overrun-by-families hotel!
On a minor note, the tvs in the room were old and dated and one of them was missing it's remote control. Also, in the exercise room none of the 5 available head phones worked (for the exercise bikes and treadmills).
This hotel needs to do better than I've described! We'll never stay at this one again. If you're traveling with a family I guess you'll like this hotel for it's buffet breakfast, but for couples who want a relaxing, quiet stay this hotel is not for you!
- Official Description (provided by the hotel):
- ALERT: This Embassy Suites is conducting a renovation to make your stay even better. We hope to be completed with our renovation by December 31, 2017. Our Pool will be closed for renovations from Mon, Nov 20 through Wed, Dec 27. Please call the hotel directly for details and updates. The following areas may still be affected during your visit: McCarthy's Grill continues room dinner service. Hotel entrances are being refreshed and may be under construction during your visit. Every effort will be made to ensure your comfort during your stay, and we apologize for any inconvenience. It is an all-suite hotel located just a short drive from downtown Seattle. Guests relax in spacious and beautifully decorated two-room suites. In the morning guests are invited to a complimentary full cooked-to-order breakfast, and in the evening complimentary drinks and light snacks at the Manager's Reception. ... more less
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- Also Known As:
- Lynnwood Embassy Suites