The hotel looked charming on the internet and we booked a three nights stay while we visited my husbands family in Longview. The room itself was extremely run down and did not even have a deadbolt on the door. Our first night there we returned from dinner to find the flimsy chain on our hotel room door and two people inside. The man finally let us into OUR OWN room and said that he was given our room upon checking in. We asked them if the fact that our clothing and items in the room were a hint that the room was occupied. He stated they were meeting a family member and assumed the items belonged to them. Fortunately nothing was stolen, but we checked out and went to Quality Inn. Quality Inn is The Ritz compared to this hotel. When my husband complained to the staff at the Monticello about strangers in our room they were not apologetic all at. Quality Inn was very clean, has deadbolts on the door and a nice contiental breakfast too!!!
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