I have been staying at the Monticello on a fairly regular basis (for business) over close to ten years. I have always noted how the facade of the hotel and the interior of the lobby exemplify what is both interesting and sad about Longview: this is a great town that is down on its luck relative to its historical standing. You can see signs of what Longview once was, but also clear instances of what Longview still tries to be.
The Monticello has, over the years, gone steadily from bad to better. My first stay was a disaster. Old rooms, poor customer service, bad house-keeping, and a laundry list of other issues (including a situation involving false eyelashes stuck to the bedside lamp). But each and every year something has improved. New locks on the doors, better furnishings. A more attentive front desk staff. And so on. These aren't sweeping changes. But they are consistently undertaken as and when, I must assume, the owners can afford to undertake them. The Monticello is _of_ Longview. And, like Longview, it tries to do what it can with what it has. As a fan of Red Lion properties, I would still pick the Monticello over the Kelso Red Lion if I had to choose. Why? It is unique and quirky whereas the Red Lion is almost always consistent regardless of the town you are in. Why? Historical properties with a sense of place always lure me back if I have a chance to stay at them.
I can't comment on problems with billing, though I would be peeved if things are as several of the other postings suggest. I also can't comment on staying in the main building (though I might ask about the location of my room relative to other services if I am getting up early and/or traveling with a small child). I haven't eaten there or had drinks in their bar. So I will make a few additional observations relative to my own experiences.
First, Ed R is needs a lesson in term usage as his own review is also (somewhat) 'constructively bogus' (is that supposed to be a form of legalese?). The website visually highlights the most notable part of the hotel along the top of the main page of the website (one of several pictures, mind you). It then provides, in several different locations on the site, a clear explanation regarding the types of accommodations (long-term, suite, motel, etc.) and services (office space, etc.) that it provides.
But 'relaxedocd' is close to spot-on as regards the current state of the ongoing renovations that have been/are being made to the motel rooms. Most (not all) of the rooms have swapped out the old bulky tubs and institutional fixtures for nicely (and, yes, brown) tiled walk-in showers with matching flooring that extends along the bathroom walls and into the entryway of the room. The renovated bathrooms also include better lighting, as well as exhaust and heating fans. Most of the rooms (not all) have flat screen TVs and relatively new carpets and furnishings. Note I stress most: several rooms still have the old bathrooms and the old TVs. The toiletries are still standard roadside fare (which looks out of place in the new bathrooms), the towels are still good (but not great), and the sheets remain rather thin and worn. But the rooms have fridges and microwaves, are bigger than most contemporary rooms, feature new and more sound-proof windows, and free internet. The hotel is also located in a central location in town (close to the campus, the hospital, food and grocery options, Nutty Narrows, etc.).
If you read a review that is older than mid-2012, and are ready to base your decision on the quality of the rooms (most, not all, again), you will likely be making a decision on out-of-date information. If you make a decision without considering the fact that this hotel is in Longview, you aren't really making an informed decision. At a price point slightly below $100, with additional discounts available for various memberships, the motel is a good option relative to other choices in the Longview area.
[Sidebar: I again have to suggest that Tripadvisor needs to implement a "good" rating between "very good" and "average" if they want to develop more realistic reviews.]
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travelocity, Hotwire and Hotels.com so you can book your Monticello Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.