The food was average, the batter on their famous fish and chips thicker than the cod inside, but they need to learn a little something about customer service.
We ordered a marionberry cobbler to share, and my first bite revealed a moldy berry, my husband said his side tasted fine and kept eating until he hit one as well.
We told the waitress, and she laughed and walked away with my credit card. When she returned I asked if that's how they always handle complaints and she said she had misunderstood, and would we like the charge removed? yes, so off she goes, ten minutes pass, someone else come to retrieve the offending cobbler, another 5 minutes and a manager comes out to tell me that I was wrong, they smelled it and there was no moldy berry found.
I did start to get angry then, since I know the taste of a moldy anything, and the right way is to say, " sorry!" not to dispute my sense of taste. It took still another 10 minutes to get my card back and get out.
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