Our experience at the Alps Romance Suites was quite different than all the reviews to date. I didn’t find the reviews of about this place on Trip Advisor until after I had already booked and paid for the suite. To be honest, after reading them I was horrified! I nearly canceled the room and would have been willing to lose any deposit or money due to the cancelation. However, my wife insisted we go through with it and we were pleasantly surprised! It was wonderful!
The room was what I expected from the website and not anything like it was described in the reviews I read. No mold. No dirt. No microwave in the bathroom (but there were two sinks). No money-grubbing leprechaun waiting to steal my money when I feel asleep. No rude wait staff either! It was very nice actually to not have to wait on a desk clerk to click off IM and help you or sign and fill out paperwork to check-in. Our key was waiting in a lock box next to the door of the suite when we arrived. After checking out the room, we enjoyed some time in the hot tub which was already heated up and waiting for us. It was very clean and very private. The bed was very comfortable (and quiet). There was a refrigerator with sparkling cider (wish it would have been Champaign) and chocolates waiting for us. We had a full complement of coffee and tea for the morning as well along with a cork screw and bottle opener (we forgot ours). The sauna was a very nice touch, but since we had just endured a heat wave of 100+ degrees, we did not use the sauna. We had trouble accessing the Wi-Fi and contacted the management for assistance. They were very thorough and eager to help rectify the problem.
The suites are located about 3 blocks away from the downtown shopping area of Leavenworth. Unfortunately, I found the Alps Romance Suites via the Leavenworth Chamber of Commerce that lists their address on 8th Street, which is their business office. You really have to look closely on the Alps Romance Suites’ website (which needs some work) to find their location. However, after you book the room, they send you directions and instructions for entering. The walk isn’t bad. We easily walked more around the town than we did getting to and from the suite. The suites are very quaint and private.
Pros: The suites were nothing like the reviews posted prior to this review!
The management was very helpful and friendly.
Nice, clean, private hot tub locate in separate gazebo.
Rooms were clean.
Plenty of towels.
Very quiet at night and during the day.
In room refrigerator.
Cons: Considering the hot tub, sauna, and privacy, I still think the price is a little high.
It is not in town, but a nice walk, again I think this should lower the rate because of that.
Rooms could use a professional designer to better utilize space.
No closets or wardrobes.
Touch-up the paint job.
The website for the suites really needs a “makeover” (I almost didn’t book based on the websight.)
- Official Description (provided by the hotel):
- Each suite has it's own private hot tub and sauna. Each hot tub is in it's own brand new gazebo that offers significant privacy. ... more less
- Also Known As:
- Alps Romance Hotel Leavenworth