My family and I have been staying at the Icicle Inn in Leavenworth Washington nearly every year since 1994. We have family in the area and love to come up for several of the area festivals. Primarily we travel for Salmon Festival and Tree Lighting. This trip was for a snowshoeing trip into the surrounding mountains.
Upon return to mobile phone service after our showshoeing, I saw that I had a voicemail. It was from the hotel. Apparently I had inexplicably only booked a single night when my intention was for two. When I returned to the hotel I went straight to guest services to hopefully fix my screw up. The staff had already re-booked us into the same room, despite being booked full at the hotel. Which is good as we had our pets with us on this trip and they have only a limited number or pet friendly rooms.
The staff and service has always been top notch, whether we were staying at the hotel itself or booking one of the hotel condos that surround the hotel property.More