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“Family Celebration”
Review of Obertal Inn

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Obertal Inn
Ranked #5 of 19 Hotels in Leavenworth
Certificate of Excellence
Reviewed April 9, 2014

Town houses very spacious, new, and quaint. Extremely great price. Front staff and reservationist very supportive, helpful and accommodating. Restrooms in standard rooms very small. Location convenient



  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank Jennifer W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hans M, Owner at Obertal Inn, responded to this reviewResponded April 11, 2014

Thank you for your review. We appreciate the feedback.

We are glad you enjoyed our Townhouse and recognize the quality we put into it.

The bathrooms in our hotel rooms consist of two areas, a front area that contains the sink and counter area. This is a spacious area, completely gutted and renovated in 2012. The second part is the shower/toilet area. This is indeed a somewhat small space. Unfortunately there is no way to enlarge this without encroaching into the room, which would make the room smaller. Since most of the time is spent in the room, not the shower/toilet, we are not planning to address this issue. We hope most, if not all, guests will agree that a little bit larger room is more important.

Sincerely,

Hans & Team

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1,596 - 1,602 of 1,936 reviews

Reviewed April 9, 2014

Staff extremely helpful and friendly. Excellent location. Rooms were noisy: could hear water draining whenever someone used the toilet/shower or were outside the room. Bed and pillows were not comfortable to us. Had difficulty using heater to maintain a comfortable room temp.

  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Scott R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hans M, Owner at Obertal Inn, responded to this reviewResponded April 11, 2014

Thank you for taking the time to write a review. We appreciate the feedback and are terribly sorry you did not have a perfect stay.

We are aware of some noise bleeding over from room to room when water is being used. Generally this is when someone turns on the tub spout, which allows a lot of water to run through. This does cause a noise in the pipes and I truly wish we could fix this, but it is simply not feasible.

We love to hear that our staff was super friendly. We work hard at that and believe hospitality should be self evident when you stay with us.

We really do not get complaints about our beds or bedding. We use a 250TC linen that is soft and comfortable and every bed has two different types of pillows, one a very luxurious 100% hypoallergenic down pillow and a firmer pillow for those guests who prefer that. Each queen bed has four pillows and every king bed has six pillows.

We thoroughly checked the heaters in every room and could not detect a malfunction in any of them. It is very important that rooms are kept at a comfortable temperature and we sincerely apologize if you were not comfortable.

We hope you would come back and stay with us again when your travels bring you to Leavenworth.

Sincerely,

Hans & Team

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Reviewed April 8, 2014

It was a pleasant room, and the service staff were engaging and very helpful to show us hikes and things to do around town. There wasn't much early in the week, but gave us a few options that we loved.



  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank Noel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hans M, Owner at Obertal Inn, responded to this reviewResponded April 11, 2014

Thank you so much for your review. We appreciate your kind words.

Sincerely,

Hans & Team

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Reviewed April 8, 2014

Rooms were cute and comfortable. The location is great, not right on the main street but still close to all the action. The continental breakfast was delicious with a good assortment of foods. The Netflix access in the rooms was a nice bonus.

  • Stayed: April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank Dani999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hans M, Owner at Obertal Inn, responded to this reviewResponded April 11, 2014

Thank you so much for your review. We appreciate the time you took to let us know how your stay was. We learn invaluable lessons from these reviews and work tirelessly to improve our product based on what our guests are telling us.

Sincerely,

Hans & Team

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Reviewed April 8, 2014

The hotel was centrally located in downtown Leavenworth which was fantastic because we walked everywhere in town. The room was spacious and included a King bed, comfortable sheets and pillows, a sitting area and decent sized bathroom. I liked that the hotel offered breakfast each morning, and kept wine and beer, along with snacks, stocked in the lobby for those late night store-runs.

The hot tub was on the small side and lacked privacy, and the room offered little to no sound-proofing from neighboring guests. Our room was located on the ground floor and we could hear everything from the guests above and around us (think pounding feet, drunk conversations, and loud TVs at all hours of the night and early in the morning), including housekeeping. Request to stay on the top floor, or bring ear plugs.

  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Thank dizzyangel143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hans M, Owner at Obertal Inn, responded to this reviewResponded April 14, 2014

Thank you so much for you kind review. It is really nice to be located right smack in the middle of town. Many of our guests comment on this particular benefit – after all, you park your car in our parking lot, the cost of which is included in your rate, and can walk everywhere.

We appreciate you recognizing the quality of our bedding. Each bed has two different types of pillows, one a hypo-allergenic down pillow which is really soft and the other a nice firm pillow.
Our breakfast offers something for everyone and was also included in your rate.

Our hot tub is in a fenced in area on the second floor deck and the fence is about 4.5’ above the deck area. Unfortunately there is no realistic way to make this more private.

We are truly sorry to hear about the noise you experienced. We are an older hotel built from wood and unfortunately in 1984 they did not use the best sound proofing materials. We have been researching what we can do about this because we want every guest to experience a good night’s sleep.

Sincerely,

Hans & Team

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Reviewed April 8, 2014

Not much to say, place was clean and nice.
When there for a weekend get away with Spouse.
Only complaint is one morning they ran out of hot water and ended up taking a VERY cold shower.
The breakfast options are basic. If you like carbs for breakfast a good place. though no egg or meat options.

  • Stayed: April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Eric B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hans M, Owner at Obertal Inn, responded to this reviewResponded April 14, 2014

Thank you for your generous rating in light of the fact that you were forced to take a cold shower.

Obviously it is unacceptable for a hotel to run out of hot water and I want you to know that this is only the second time this is happened in the 3.5 years I have owned the hotel (The last time was Christmas Day in 2012, when, apparently everyone took a shower at the same time.) We have two very large, water heaters, that are designed to heat cold water very fast. I am so sorry that did not happen in time for you.

Our breakfast is indeed carb-rich, however, we want you to know that there are hard boiled eggs and yogurt. We also have a fresh made fruit salad everyday and serve Blueberries and Strawberries with our waffles - both are fairly low in carbs. In season we serve the berries fresh while out of season we use a flash frozen product. We wish we could do eggs and bacon, etc. but we do not have adequate space to fully meet health department regulations.

Sincerely,

Hans & Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 8, 2014

Clean rooms, comfortable beds, friendly staff. The breakfast was great as well--lots of toppings and choices. The Obertal did not seem to play up the Bavarian theme very well, but it was centrally located and overall quite nice.

  • Stayed: April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Jamie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hans M, Owner at Obertal Inn, responded to this reviewResponded April 14, 2014

Thank you for your kind review. We appreciate you taking the time to complete it.

We of course enjoy hearing about our clean rooms, comfortable beds and friendly staff. We work hard to create an environment where our guests feel truly welcomed and taken care of.

We take extra care with our breakfast. We offer a really wide variety of toppings for the waffles, like Dutch Chocolate Sprinkles, Nutella, Chocolate Chips, but also more traditional fare such as Strawberries and Blueberries with real whipped cream - none of that weird canned stuff. :-) We also have these really delicious sauces, a Strawberry Ginger Sauce and a Blueberry Lemon Sauce as well as a Vanilla Caramel Sauce. They are really tasty on the waffles. Of course we also have the REAL 100% Organic Maple Syrup and, yes, we also have the fake stuff. Some people actually prefer that, my daughter being one of them.

You are right in your observation that the rooms do not have a real Bavarian theme. When we began researching this, we realized that to do it right, it would be ridiculously expensive and we would never have been able to offer our hotel at very reasonable rates. So we opted to forego the Bavarian theme in the rooms. We hope you and all our guests understand and agree with that choice.

Sincerely,

Hans & Team

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Additional Information about Obertal Inn

Address: 922 Commercial St, Leavenworth, WA 98826-1414
Phone Number:
Location: United States > Washington > Leavenworth
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#3 Business Hotel in Leavenworth
#5 Family Hotel in Leavenworth
#6 Romantic Hotel in Leavenworth
Price Range: $118 - $467 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Obertal Inn 2*
Number of rooms: 37
Official Description (provided by the hotel):
Please accept a heartfelt welcome as we invite you to spend a night (or two or three) at the Obertal Inn; we are one block from everything in downtown Leavenworth, also known as "Little Bavaria." Explore the shops, enjoy fine European cuisine and soak up the tranquility of our beautiful village. We have a variety of lodging options, from a plain hotel room to a 3 bedroom townhouse. Our tastefully appointed guest rooms have two Queen or one King bed. All rooms have a small refrigerator, microwave, hair dryer, coffee maker, and LCD TV. Our townhouses, apartments and, suites offer excellent accommodations for families traveling together. High speed wireless internet is free for hotel guests and is available in every room. All King rooms have electric or wood burning fireplaces and have a 37” LCD TV with a Blu Ray DVD player. Four King rooms have Spa Tubs in the room to enjoy a luxurious soak after your busy day. Wake up to breathtaking mountain views and enjoy a wide variety of foods on our breakfast bar. ... more   less 
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Also Known As:
Obertal Hotel Leavenworth

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