My husband and I stayed here two nights in this November, this hotel could definitely be a 5 but there were a few draw backs.
The draw backs
1) While booking (2 weeks in advance)we were told the lobby closes at 8pm since we were driving there after work that was about the time we would be arriving.
A) I called to confirm, there was no response from them after booking online
B) We were told to call close to 8 to get "after hours check in information" when we called the girl spoke to my husband as if he was an idiot, as she was still going to be there.
2) Once we arrived there was no "welcome" no pleasantries.
3) The same credit card we put our deposit on was declined, we tried a debit card declined.
A) I asked the check in person to check her servers she said it’s not her machine.
B) My husband called the CC Company, they said all was a good on their end.
C) After two more attempts and me suggesting that we go stay else where she called her manager and we are allowed to stay if we come down in the morning.
D) NO APOLOGY
4) Our credit card works no problem the next morning, still NO APOLOGY
5) Shower had three hairs in it
6) The coffee was awful!
The price was just right for the lovers suite and it was a great size the fireplace was cozy, the robes were great! I don’t know if they should advertise breakfast, because it is not very impressive, they should leave it as a perk.
In closing, if they raised the price I would not go back. The room is close to perfect for a quick relaxing getaway for a budget traveler.
I would like an apology still!
- Official Description (provided by the hotel):
- Relax with Luxurious Comfort in the heart of Washington's Bavarian Village! Attention to detail is exemplified in our Deluxe rooms and Suites promoting your relaxation. Leavenworth Village Inn provides Rejuvenation, Comfort and a Superb Location with luxurious bedding, fine bath amenities, complimentary Morning Light Fare, an intimately chic Wine Bar, complimentary parking and complimentary wireless internet. Our team is committed to providing our guests a memorable stay while visiting Leavenworth. ... more less
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- Also Known As:
- Leavenworth Village Hotel Leavenworth