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“clean nice place stay.”

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Quality Inn & Suites
Ranked #6 of 8 Hotels in Lacey
Spokane Valley, Washington, United States
Level 5 Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“clean nice place stay.”
Reviewed September 3, 2013 via mobile

The was a little crowded for four adults even with two beds. However it served it's purpose perfectly as a place to sleep. The highway seemed a bit noisy but once I fell asleep it was quickly forgotten. The breakfast area was clean and well stocked with plenty of food.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank Ron S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly C, Front Office Manager at Quality Inn & Suites, responded to this review, September 4, 2013
Thank you so much for your review! We do enjoy hearing what our guests think of their stay. I'm glad that you and your company slept well and enjoyed our complimentary breakfast. We hope to see you again soon!
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93 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Yakima, Washington
Level 4 Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 3, 2013

The hotel was clean and well maintained. It was convenient to the places we wanted to be and the price was reasonable. The staff was superb...friendly and efficient. Breakfast was simple, but it was fine for us...good coffee

Room Tip: rooms on the back side probably are quieter, but we had no problem with street traffic sounds
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nlper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly C, Front Office Manager at Quality Inn & Suites, responded to this review, September 4, 2013
Thank you so much for your response! I am so glad that you enjoyed your stay, but moreso than that - your coffee! I do agree that we are very centrally located and have many attractions, restaurants, and parks near us. We hope to see you again soon!
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Durham, North Carolina
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 22, 2013

I recently spend from June 28 - Aug 12 here and the staff was very friendly, attentive, professional. Always willing to help if necessary. They always had a friendly stay and made you feel like you were family as opposed to being a guest in a hotel. Would definitely stay there again

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel

Helpful?
2 Thank Linda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly C, Front Office Manager at Quality Inn & Suites, responded to this review, August 23, 2013
Thank you so much for your response! We are so glad that you enjoyed your stay! We definitely did feel like you were a part of the family here, and strive to make everyone feel welcome and comfortable. We hope to see you again!
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hilo
Level 5 Contributor
72 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed August 19, 2013

The telephone/ desk staff is professional, easily understood, and efficient. When we arrived, the room was ready for us and the elevator carried us up to our room so we did not have to haul suitcases. We did not use the fitness room but I did look in and it has all the major maintenance stuff that active adults would enjoy. It is a pet friendly hotel but I booked a "no pets, no smoking" room and there was no evidence of either. The grounds were well maintained, no traces of pets there either. The breakfast was great, I love a place that offers biscuits and gravy PLUS waffles, bagels, toast, etc, a fruit bowl, yogurt, really a nice offering. The breakfast room is large, clean, and frequently maintained and refilled. We love Lacey and will go back to stay at WA161.

Room Tip: If you are traveling without your own pet and do not smoke, make a request for the special rooms pro...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank donnaspeaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly C, Front Office Manager at Quality Inn & Suites, responded to this review, August 23, 2013
Thank you so much for your review! I am so glad that you had a great experience at our facility! I would have to agree that I love our pedal powered elevator. I personally love our breakfast as well, and love that we have the selection that we do. We can't wait to see you back!
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Level 3 Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 6, 2013

The first room they gave us was in the basement, it was tiny, dark and the carpets looked loose and stained. The room smelled like urine - which could be urine or cleaning chemicals, in any case we could not stay in that room as our asthma would have put us both in the hospital. So the lady at the desk gave us a room on the first floor, which she said was generally cleaner as it is used mainly for people with service dogs. The room was lighter and appeared cleaner. It smelled better but still had objectionable odor - we turned the air conditioner on and it seemed to help with the odor. We would have moved to a different hotel - but they were all full. We were finally able to sleep (and breathe) but would not stay in this hotel unless there was no other choice. Would sleep in our car before staying in the basement.

Room Tip: Basement room smelled-first floor was better with air conditioner on
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  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank McShe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly C, Front Office Manager at Quality Inn & Suites, responded to this review, August 7, 2013
Thank you so much for your response. I am very sorry to hear about the experience you had at our facility, we never want our guests to have a poor experience. I apologize that the rooms you were given did have an odor. I definitely would like to follow up with you on this and know which rooms you were in so that we can address the situation and avoid it in the future. We do hope to see you again once we have remedied this. If you could please email us some of your stay information at qualityinnlacey@gmail, I would like to contact you further. Thank you.
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1 review
Reviewed August 1, 2013

I enjoy my stay each time I am in town which is often, at least once a week. Customer service is always stellar. The workout room with the sauna is a bonus as well as the breakfast offerings in the morning.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Impliednotes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberly C, Front Office Manager at Quality Inn & Suites, responded to this review, August 2, 2013
Thank you so much for your review! We are so glad that you keep coming to visit us week after week and look forward to seeing you in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites

Property: Quality Inn & Suites
Address: 120 College St SE, Lacey, WA 98503-1232
Phone Number:
Location: United States > Washington > Lacey
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #6 of 8 Hotels in Lacey
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 77
Official Description (provided by the hotel):
This hotel is located within walking distance of Saint Martin's College. The hotel is also just minutes from Evergreen State College, Lucky Eagle Casino, Little Creek Casino, Port of Olympia and the Olympic Flight Museum. ... more   less 
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Also Known As:
Quality Inn Lacey
Lacey Quality Inn

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