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“This was the best place to stay”

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Best Western Plus Lacey Inn & Suites
Ranked #1 of 8 Hotels in Lacey
Certificate of Excellence
Reviewed September 17, 2011

The staff did my faxing, and notified me when I had fed-ex envelopes. Breakfast was at 6 every morning and was delicious. Fresh cut up fruit. There was fresh cookies in the lobby every afternoon. It is next door to a fed-ex carrier at Office Max, Walmart and a Costco. There is also a Casino next door, that is very clean, with decent food and good service. I have stayed at 6 hotels in 45 days, this is one of the best.

  • Stayed: September 2011, traveled on business
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Thank OntheRoad404
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwpluslacey, Front Office Manager at Best Western Plus Lacey Inn & Suites, responded to this reviewResponded September 22, 2011

Here at the Best Western PLUS Lacey Inn & Suites, we strive to treat every guest like family. It is always a delight to hear from our guests that we were successful in delivering the superior customer care of which the Best Western brand has come to be known for. We full heartily believe that it is this ethic we strive towards which sets us apart from all other competitors.

We are pleased to hear that you enjoyed our full hot breakfast. Presentation, quality, freshness and variety are the key components to our amazing spread and our breakfast crew works thoroughly to hold true to that standard each and every day. And how can we go wrong with fresh baked cookies! We bake them fresh every evening as another means of showing our guests how much we truly appreciate their patronage.

I must agree in that we are pretty well situated to offer our guests convenient options for numerous great restaurants, shopping locations and activities within walking distance. Our location is also close to Interstate 5, but as mentioned by past reviewers, not too close to where road noise becomes an issue. We have also taken measures to reduce noise disturbances by installing state of the art sound proofing materials in the walls!

As a brand new property your satisfaction and feedback is exceptionally important to us and we appreciate you taking the time to let us know how we are doing. On behalf of our team, we would like to forward our sincerest gratitude for sharing your experience with us on Trip Advisor.

We hope to see you again next time you are in the area!

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571 - 577 of 587 reviews

Reviewed August 29, 2011

This was a good hotel. Breakfast was good, too and staff very friendly.

  • Stayed: August 2011, traveled as a couple
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Thank Eve_Delta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2011

We stayed here last minute and were very happy to get a room after a last minute cancellation. Very nice,clean room with a queen bed,couch,flat screen TV and very clean, large bathroom. If ever I need a hotel near Lacey again this will be my first choice.

  • Stayed: August 2011
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1  Thank PNW-Driver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwpluslacey, Front Office Manager at Best Western Plus Lacey Inn & Suites, responded to this reviewResponded August 28, 2011

Thank you for your kind review! We are very pleased that we were able to accommodate you last minute and that you were satisfied with all the amenities we have to offer. Our excellent housekeeping staff works diligently to uphold ultra-clean standards for cleanliness; and we are in motion to go one step further by also using UV sanitization wands for high-touch items throughout the hotel! Thank you again for taking the time to share your review with fellow travelers and we will look forward to seeing you again when you are back in the area!

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Reviewed August 4, 2011

We stayed one night and were very pleased with our choice. The hotel was close to the highway but not so close that we had to listen to traffic. The room was clean, and comfortable.
The breakfast was one of the better buffets - lots of choices, including whole wheat English muffins and sugar free syrups and jams. The room was full but one of thew staff kindly showed us to another room where we could sit.
My only complaint is actually one that apples to most hotels these days, i.e. the beds are too soft

  • Stayed: July 2011, traveled as a couple
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Thank nhd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwpluslacey, Guest Relations Manager at Best Western Plus Lacey Inn & Suites, responded to this reviewResponded August 7, 2011

On behalf of our team, we would like to sincerely thank you for your feedback!
We understand the importance of "choices" for all of our guests. From the variety of foods included in our deluxe hot breakfast right down to our superior guest services. We are brand new to the area and we are excited to be your newest, best choice in the South Puget Sound!

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Reviewed July 26, 2011

I was travelling with my wife and little dog so we needed a pet friendly hotel. Luckily this hotel was pet-friendly. Great hotel, good location just off the I-5 and its brand new, high 10 foot ceilings, good AC, comfy beds, great breakfast, flat screen TV's. Close to Cabela's if you're shopping for outdoor supplies. Home Depot, Costco and a strip mall located across the street but far enough away thet you don't hear any traffic noise. Nice indoor pool and Fitness Center. Front Desk staff were great and recommended a really good brewpub for dinner called The Ram. Free parking. We will definately stay here again.

  • Stayed: July 2011, traveled with family
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Thank DeltaBoy3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwpluslacey, General Manager at Best Western Plus Lacey Inn & Suites, responded to this reviewResponded July 28, 2011

Thank you for writing such a great review regarding your recent stay at the Best Western Plus Lacey Inn & Suites.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to share your experience at our property. We appreciate your loyalty to our brand.

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Reviewed July 11, 2011

Very new hotel with lovely lobby and clean rooms. The continental breakfast the next morning was above and beyond the standard Best Western fare. Lots of beautifully cut fruit, nice yogurts, hard boiled eggs and some hot items too. Staff was super attentive and kept everything well stocked and very tidy! Well worth the money!

Stayed: June 2011, traveled with family
1  Thank Nanarama333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwpluslacey, General Manager at Best Western Plus Lacey Inn & Suites, responded to this reviewResponded July 12, 2011

Thank you for sharing your positive stay with us and fellow travelers. We are pleased to hear that you enjoyed our complimentary hot breakfast and that the staff was kind and helpful as well. We look forward to seeing you again when you are in Lacey WA.

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Reviewed July 10, 2011

This hotel is wonderful. Its clean, quiet and has excellent breakfast. I would definitely recommend this hotel to others. The front desk staff was nice and friendly, especially Tawnya. She assisted in making our reservation which was a great help to a weary traveler like myself. She was very courteous and professional. She did an awesome job.

  • Stayed: July 2011, traveled on business
    • Value
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Thank msd1998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwpluslacey, General Manager at Best Western Plus Lacey Inn & Suites, responded to this reviewResponded July 12, 2011

Thank you for taking the time to write such a great review. We know how important it is to have comfortable and clean accommodations and we strive to provide this along with outstanding customer service. I am pleased to that you enjoyed your stay with us. We hope to see you again when you are in town.

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Additional Information about Best Western Plus Lacey Inn & Suites

Address: 8326 Quinault Drive NE, Lacey, WA 98516-5831
Phone Number:
Location: United States > Washington > Lacey
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Lacey
Price Range: $104 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Lacey Inn & Suites 2.5*
Number of rooms: 85
Official Description (provided by the hotel):
Welcome to the Best Western Plus Lacey Inn & Suites.This brand new hotel is situated off Interstate 5 and offers guests new luxurious rooms and warm friendly service at economically sensible rates.Guests of this centrally located Lacey, Washington hotel will find that we are the finest midpoint to explore the natural beauty of the Olympic National Park, take a drive to Seattle or Portland or even plan a day trip to Victoria.Whether your travels lead you here for business or pleasure, we welcome you to enjoy an unforgettable stay with us here at the Best Western Plus Lacey Inn & Suites. ... more   less 
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Also Known As:
Best Western Plus Lacey Inn And Suites
Best Western Plus Lacey Hotel Lacey

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