We really love this place staying here twice a year since it opened several years ago. In fact we were there opening week. This hotel is clean, comfortable and near I 405. goes right into Seattle. Parking is convenient and underground garage lets you in out of the elements. Best rooms are odd number 351-371 as they face the Cascade Mountains and awakening to snow capped mountains is beautiful. They are also away from elevators that lets off its bell when at the floor level. We understand the hotel is due to be renovated in Nov. even though it's in great condition. But here are the recent problems. Computers in the business center are still the same Window XP units that were there opening day. They are slow and in a business hotel that unacceptable. One of the units was down due to a dead internal battery from day one of our stay and still out on day 8 when we left. Reported it 3 times to no avail. Also we loved the breakfast with omelet station. Someone decided they did not need it anymore, thus the omelet made in the kitchen were terrible. Bring back the chef! Also breakfast staff was slow and bus boy rude.Food service mgr. did not disagree and comped our breakfast, stating the hotel is going BISTRO later this year. Bar service is friendly as are most of the staff. Suggestion, bring back the way you opened. Old saying if it ain't broke don't fix it, just fix the computers.. Tripadvisor signs all over hotel stating good service. bring it back that way!
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- Also Known As:
- Courtyard Seattle Kirkland Hotel Kirkland
- Courtyard Kirkland
- Kirkland Marriott
- Kirkland Courtyard