I wish Trip Advisor had halves, as I would've given the place a 2.5. We are new to the area and were looking for a nice water front restaurant for us to have a lovely night out. We picked this one for it's location and the reviews on TA, but, for the first time, TA reviews didn't seem to hit the mark, at least for us.
The restaurant IS on the waterfront and that's lovely. From the get-go, I can tell you one of the issues is lack of management. I never saw anyone over the age of about 25 and, while all very sweet and competent, the lack of mature leadership was evident.
We were sat in a lovely window seat, until we looked out the window. There was a spider web on the outside of the window that stretched over the entire window an had at least 50 dead gnats in it. It was very disgusting. It would've been an easy fix, but no one had bothered to take the time.
I will say that we did NOT have the experience some of the earlier reviewers had, everyone that waited on us was attentive and they saved the review (would've been a one without them). Bread was delivered promptly when we arrived and it had a tasty butter tapenade type spread. The bread, though, was tough and not cut through and we had to wrestle with it to get a piece off the whole.
We ordered a filet, a flat bread and a kid's pasta with butter.
The filet was bland and without flavor and the risotto was not properly cooked. The kids pasta with butter was actually far more in that it included parmesan and grilled chicken, neither of which my child wanted (the menu clearly said Penne with butter, not sure why they upgraded). I had the flatbread. This was the BIGGEST letdown. It was, basically a pizza, not flat bread, and was under cooked. The tomato sauce was without taste and the onions were raw and overwhelming. It was definitely NOT any good and I would be embarrassed to serve it.
Again, for the caliber, price points and profile of the restaurant, I would've expected a manager or some sort of senior person to be onsite, checking on the tables, but there was not. We left with out much of a goodbye and paid the $5 valet fee (tip not included:)).
If this had been a casual lower end restaurant I would've been satisfied, but probably would not have returned. BUT, at the level that it is, it was very disappointing.