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“A decent place to stay” 3 of 5 bubbles
Review of Comfort Inn and Suites Kent

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Comfort Inn and Suites Kent
Ranked #3 of 12 Hotels in Kent
Certificate of Excellence
Vancouver, Washington
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“A decent place to stay”
3 of 5 bubbles Reviewed March 19, 2013 via mobile

We stayed at the Kent, WA Comfort Inn to attend a basketball tournament nearby. It was the hotel the host team recommended.

The hotel is in an industrial district, so one can hear quite a bit of truck traffic in the daytime. The facing the front have a view of the street, and the room facing the rear have a view of the roofs of some factories, and those on the ground floor are a little dark as they don't get too much light from outside.

The room decoys are not that new but they are very clean, and the beddings are very comfortable. Three of us shared the room yet we did not feel cramped for space. There is a microwave, a fridge and a coffee maker. That makes it convenient for us to snack should decide to hang out in our room.

The room rate included a hot breakfast consisting of beverages, waffles as well as eggs ans sausages that wil get you going in the morning. There is an indoor poor, a spa and a small gym with weights and other exercise equipments for one to workout

The staff are friendly and they made everyone feel welcomed..

Overall, I think this hotel gives its guest good value, and we had a comfortable stay. I would definitely recommend this place tespecially to families.

Stayed March 2013, traveled with family
Helpful?
1 Thank ACFung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gmkent1, General Manager at Comfort Inn and Suites Kent, responded to this review, March 21, 2013
Thank you for taking time to write a review about us. We appreciate your business and hope to see you again in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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156 reviews from our community

Traveler rating
    61
    57
    23
    5
    10
See reviews for
47
37
11
39
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Kennewick
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed March 14, 2013 via mobile

We were in Kent for my uncles funeral so had reserved two rooms. The first room seem to not have serious problems but ours had the flush handle broken on the toilet. We went down to the front desk and made a complaint, she gave us another room. We went to that room to inspect it before moving our stuff to the new room, glad we did as it was way worse then the first one. Had three lights in the room only one worked, one wouldn't come on at all the other came on but flickered as if it had a short in it. Wouldn't have felt safe with it on. So we went back down to the front desk and told her we would keep the first one as we only had to lift the toilet lid to flush it. Ask if we could get a break on the rate because the toilet wouldn't or couldn't be fixed that night. That's when the nice lady behind the counter turned into a mister Hyde, were told that there was nothing she could or would do because we had used Expedia to book the room. So I called the 800 number that night and made a complaint. I was told that it would be pass on to the general manager and the corporate manager. But have yet to even hear a sorry for the inconvenience. When walking down the halls the electric outlets were half hang out of the walls. A very run down hotel. We will be up grading next time and it will not be to comfort inn.

Stayed February 2013, traveled as a couple
Helpful?
Thank Bryce H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gmkent1, General Manager at Comfort Inn and Suites Kent, responded to this review, March 21, 2013
I greatly apologize for your recent experience at our hotel. Our maintenance manager was made aware of the situation and we will make sure the room will be in the best condition possible. Please email me at gm@kentcomfortinn.com with your full name, the exact dates you stayed with us and I'll see if I can send you some choice privilege points or a discount on a future stay with us. We hope you give us another chance. We value all our customers experiences and want to make your stay in Kent as pleasant as possible.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yuma, Arizona
Level Contributor
87 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed March 14, 2013

This hotel is not in a busy are but it is located close to shopping in Renton, including Sam's Club and IKEA. The hotel room was the expected for a Comfort Inn. Breakfast was good. Just remember to stand back when you flush the toilet. The pressure in the system causes over-spray.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mkcurran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gmkent1, General Manager at Comfort Inn and Suites Kent, responded to this review, March 21, 2013
Thank you for taking time to write a review about us. We take great pride in making your stay as pleasant as possible. We appreciate your business and hope to see you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Muldrow, Oklahoma
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed March 2, 2013

I was once again pleased to stay here and it was nice to be recognized by the owner who inquired how everything was going...had an extended stay at this hotel in October 2012 and was treated like family on both occasions...can't go wrong staying here..

  • Stayed February 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Larry F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_wa020, Manager at Comfort Inn and Suites Kent, responded to this review, March 4, 2013
Thank you for the lovely review. We at Kent Comfort Inn enjoy having your family stay with us and hope you continue to do so. Sounds like you had a great stay and that everything went smoothly. I am sorry I was not here in person when you stayed this last time but I expect I will be seeing you in the near future. Until then, best wishes. ~Melissa Gardiner AGM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Rafael, California
1 review
5 of 5 bubbles Reviewed February 27, 2013

I have stayed here many, many times. Some stays a day or two others much longer.

It has friendly, warm staff & a desire to keep the customers happy. They are in the process of remodeling & it looks very nice.

Easy entrance to the major freeways making it easy to get around.

After my stay here, I will not stay elsewhere when I'm in this area.

Room Tip: Restaurant across the street
See more room tips
  • Stayed January 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ella792
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gmkent1, General Manager at Comfort Inn and Suites Kent, responded to this review, March 21, 2013
Thank you for taking time to write a review about us. We take great pride in making your stay as pleasant as possible. We appreciate your business and hope to see you again in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
90 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed February 4, 2013

I stayed here while working in the area last week. This is an older hotel, but reasonably well maintained. The room was comfortable and clean, except the carpet was quite stained. The breakfast was basically what you would expect, a couple of hot items and the usual cereals, yogurt, and pastries. There was fresh fruit every day.
The highlight of the stay was the front desk staff, especially Melissa! They don't get any better! Friendly, professional, helpful. Whenever there were any questions, she did her best to help. It really can improve a stay when dealing with the right people.
I would stay here again, and would recommend this hotel.

  • Stayed January 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ca_davies1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gmkent1, General Manager at Comfort Inn and Suites Kent, responded to this review, March 21, 2013
Thank you for taking time to write a review about us. The Comfortinn in Kent works hard to train our staff to make customers our top priority. We appreciate your business and hope to see you again in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed January 27, 2013

My stay @comfort inn was pleasurable.I. got a wonderful jacuizi room suite &have a blast.entities are always available &the complimentry breakfast is the best.front desk is always nice &acomidating.I will make sure to stay @comfort inn next time I'm in kent or any city where they have one.

  • Stayed January 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank honeybunzxxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gmkent1, General Manager at Comfort Inn and Suites Kent, responded to this review, March 21, 2013
Thank you for taking time to write a review about us. We take great pride in making your stay as pleasant as possible. We appreciate your business and hope to see you again in the near future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn and Suites Kent

Property: Comfort Inn and Suites Kent
Address: 22311 84th Ave. South, Kent, WA 98032
Phone Number:
Location: United States > Washington > Kent
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 12 Hotels in Kent
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn and Suites Kent 2.5*
Number of rooms: 102
Reservation Options:
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Also Known As:
Comfort Inn And Suites Kent Hotel Kent
Comfort Inn Kent
Comfort Inn Hotel Kent
Kent Comfort Inn

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