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“First class but inexpensive”

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Ramada Kent Seattle Area
Ranked #7 of 12 Hotels in Kent
Reviewed April 25, 2014

I just stayed at theSeattle-Kent Holiday Inn and Suites, located .85 miles from the Seattle International Airport -- I 405 to 167 S -- easy. The price, location and service are excellent. You can walk from the hotel under cover next door to Mitzel's American Kitchen family restaurant and put the tab on your hotel bill. The hotel and restaurant staff are friendly and most helpful. Free newspaper and hot breakfast in the morning. To underscore their fine service --- they had the airport shuttle van follow me to the airport rental car drop off, so that I could drop off my car 12 hours early. I returned to the hotel in the van, which I took back to the airport early the next morning. Real service!

Room Tip: Choose a room away from the exercise room. The front desk did this for me without me asking.
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  • Stayed: April 2014, traveled on business
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1  Thank WmFrancis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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535 - 541 of 634 reviews

Reviewed April 9, 2014

The location is great with lots of stuff near by. The front desk gave us easy to follow directions several times to find thing we were looking for.
We stayed in the main building and it was just ok, nothing special. The building does seem old. It does appear to have updates but the carpets are stained and old looking and the walls in the hallway had stains on the walls.
The room was clean and comfortable with a fridge and microwave. The remote control was missing the back so it had tape on it :/ and the window looked like it had a leak and was a little rotten.
They have the normal free breakfast in the morning and it was great.
It served it's purpose. The rate was great and I felt safe

  • Stayed: March 2014, traveled on business
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Thank Kelly T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Ramada Kent Seattle Area, responded to this reviewResponded April 25, 2014

Dear Kelly T,

We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise.

Sincerely,

Orlando A.
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 27, 2014

The exterior of this hotel is dated. Don't stop there! The overall customer service was incredible!! The staff went above and beyond for every request. I would definitely stay there again. Loved having laundry facilities onsite!

  • Stayed: January 2014, traveled on business
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1  Thank ShirleyGirl22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellesen, Guest Experience Champion at Ramada Kent Seattle Area, responded to this reviewResponded February 3, 2014

Dear ShirleyGirl22,

It is very rewarding to know our hotel staff was able to provide you with the service you deserve! We will make sure to thank them for their wonderful job. We are looking forward to seeing you again. Thank you for your great feedback, it is very much appreciated.

Sincerely,

Guest Experience Champion

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Reviewed January 23, 2014

I had a one night stay here on my last night in Seattle for business. The front desk clerk was very friendly and confirmed my room as a "suite" and issued me my key. As others have said, it's only about 15 minutes from SeaTac airport but in a quieter neighborhood.

The suite was what I would consider on par for a US Holiday, nothing super special and a bit on the older side but still well appointed. The room was also clean.

My only complaint would be that the walls/floor were a bit on the thin side so I could hear more going on around me than I usually would, although for a hotel in this category it's about normal.

  • Stayed: January 2014, traveled on business
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Thank ronin308
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellesen, Guest Experience Champion at Ramada Kent Seattle Area, responded to this reviewResponded February 3, 2014

Dear ronin308,

Thank you for feedback. It is good to know you found our hotel to be in a convenient location and that you received great service from our front office representatives. We understand our hotel is an older property but know that we are constantly making improvements to make sure our guests can enjoy themselves while staying with us. We hope to see you next time you are in town. Thanks again for your comments.

Sincerely,

Guest Experience Champion

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Reviewed January 21, 2014

Nice clean rooms at a great price, quiet and comfortable. We used the courtesy shuttle to get to and from SeaTac airport, only about 15 minutes away. Lots of variety in the complementary breakfast - omelets, sausage, biscuits, gravy, waffles, toast, juices, coffee, etc. Very friendly staff.

  • Stayed: January 2014, traveled as a couple
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Thank Donald S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellesen, Guest Experience Champion at Ramada Kent Seattle Area, responded to this reviewResponded February 3, 2014

Dear Donald S.,

Thank you for staying at our property and for your wonderful feedback. We are very happy to know you were able to enjoy our complimentary breakfast and shuttle service. We hope to see you again soon! Thanks again for your comments.

Sincerely,

Guest Experience Champion

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Reviewed January 3, 2014

Rob at the front desk is fantastic!!! He was very helpful and informative. I would come back just because I know that I would get great customer service.!!!! the room was clean and quite. the jacuzzi tub is nice for the price.!!!

  • Stayed: January 2014, traveled as a couple
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Thank jtgresham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellesen, Guest Experience Champion at Ramada Kent Seattle Area, responded to this reviewResponded January 20, 2014

Dear jtgresham,

We truly appreciate your wonderful feedback. We are very happy to know our front office staff made such a positive impression on you. We will share the feedback with our staff. Hope to see you next time you rae on the area.

Thank you!

Guest Experience Champion

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Reviewed December 16, 2013

We had been recommended by a friend to this hotel, and we were very glad we took his advice. We had always used hotels close to SeaTac airport on our previous trips, but the location of this hotel in Kent worked even better for us. Their courtesy airport shuttle bus runs frequently, and the drive only takes about fifteen minutes. We were able to leave our car in the hotel parking lot at no charge, and the shuttle picked us up at the airport a week later. Our hotel room was quiet and comfortable, and the restaurant next door was convenient for dinner. The complimentary breakfast was excellent, with hot dishes like cheese omelets and sausage patties.

  • Stayed: December 2013, traveled as a couple
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1  Thank Kathleen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bellesen, Manager at Ramada Kent Seattle Area, responded to this reviewResponded December 20, 2013

Dear Katie H.,

We are very pleased to hear you enjoyed our hotel amenities. We appreciate the time you took to write about your experience at our property. We look forward to accommodating you during your next trip. Thank you and Happy Holidays!

Sincerely,
Guest Experience Champion

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Kent Seattle Area

Address: 22318 84th Ave S, Kent, WA 98032-1522 (Formerly Holiday Inn Hotel & Suites Seattle-Kent)
Phone Number:
Location: United States > Washington > Kent
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 12 Hotels in Kent
Price Range: $66 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ramada Kent Seattle Area 3*
Number of rooms: 125
Official Description (provided by the hotel):
Ramada Hotel is a full service property situated in the city of Kent, WA. Our hotel is conveniently located 8 miles away from the International SeaTac Airport; 24 hour airport shuttle service provided. Complimentary hot buffet style breakfast served daily. Parking available at no extra charge. Every room is conveniently equipped with a refrigerator, microwave, hair dryer and coffee maker. On site full service restaurant (Mitzel's American Kitchen) provides room service to our guest rooms. Mitzel's also offers catering service to our 3180 sq. ft. meeting space. Our heated outdoor pool is open from May through September. Our outdoor hot tub is open year-round. Thank you for considering staying with us! ... more   less 
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Also Known As:
Holiday Inn Hotel And Suites Seattle-Kent
Holiday Inn Kent
Kent Holiday Inn

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