This hotel sure knows what service quality means. The front desk staff were so friendly. The hotel is undergoing renovations, the front lobby is very attractive, and the room I had was quite nice. Unfortunately when I was there, the renovations hadn't reached the point of replacing the individual room air conditioning systems. I had to change rooms because the room remained too hot. But the staff were very nice about finding me another room.
I opted for the park and fly package. Although I had to depart before the complimentary breakfast was available, the front desk fellow brought me tea, fruit and muffins to the lobby. My only concern was that the shuttle early in the morning was already booked for my preferred time of departure, but everything worked out fine. It is something to inquire about in making reservations.
- Official Description (provided by the hotel):
- Best Western Plaza by the Green is located on Riverbend Golf Course featuring golf course views, airport/local shuttle from 4am till 11pm, and is minutes from Boeing and REI. Guest rooms feature wireless Internet, refrigerators, Mp3 players, cable television, coffee makers, and triple sheeting. Breakfast features fresh waffles, egg fritattas, yogurts, fruits, breads, and cereals. The hotel received the 2011 Best Western Director's Award for superior accommodations, service and cleanliness. ... more less
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- Also Known As:
- Best Western Plus Plaza By The Green Hotel Kent
- Best Western Hotel Kent
- Best Western Kent
- Kent Best Western