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“don't stay here”

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Best Western Plus Kennewick Inn
Ranked #2 of 17 Hotels in Kennewick
Certificate of Excellence
Pasco, Washington, Usa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“don't stay here”
Reviewed April 4, 2013

i requested quiet room at time of reservation. everything but quiet with room facing main hwy and harley davidsons sounding off better bring your earplugs. then there is the loud operation of the room conditioners. Eventually you'll fall asleep from but you'll be to exhausted to function the next day.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank RichardC994
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimgibson7, General Manager at Best Western Plus Kennewick Inn, responded to this review, April 9, 2013
Dear Richardc994

Thank you for your review. I offer my apology that you did not get a restful night sleep. I personally put you in room 336 the last room on the 3rd floor which has always been effective choice when I had a guest that requested a quiet room. I know my supervisor Stephanie has already responded to the email you sent to Best Western.

Jim Gibson General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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640 reviews from our community

Traveler rating
    450
    151
    27
    9
    3
See reviews for
226
202
28
125
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Kalispell, Montana, Usa
1 review
Reviewed April 4, 2013

A clean, comfortable, and convenient place to stay. The icing on the cake is the free breakfast--it's first class! We walked to shopping, and enjoyed the great amenities provided. We will definitely stay again!


  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank MelanieK206
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimgibson7, General Manager at Best Western Plus Kennewick Inn, responded to this review, April 9, 2013
Dear Melaniek206

Thank you for your comments on my Hotel. Our breakfast staff works hard to put a nice breakfast for our guests.

Jim Gibson General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington State
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 27, 2013

Room was very nice and clean. I was there for a business trip and my main goal was to get a place with a hot breakfast and it was good. While not a "destination", the location is handy for the tri-city area.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cacaone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimgibson7, General Manager at Best Western Plus Kennewick Inn, responded to this review, April 9, 2013
Dear Cacaone

Thank you for your comments on my Hotel. We enjoy making our guests happy!

Jim Gibson General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clarkston, Washington
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 13, 2013

I would have rated this hotel as very good had it not been for the disinterested staff at check-in. Both seemed to be more engrossed in their computers than welcoming guests. I review this on the Best Western website and received response from manager.
The location was further out than I expected but the rooms were clean and quiet. The breakfast was great. Overall I would consider this an average stay.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stevenc1947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimgibson7, General Manager at Best Western Plus Kennewick Inn, responded to this review, February 17, 2013
Thank you for your comments on my Hotel. I would like to apologize again that my Desk staff were not attentive at check inn, I have reviewed your comments with my staff. Our breakfast staff works hard to put a nice breakfast for our guests.
Jim Gibson
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Nelson
Level Contributor
184 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
Reviewed December 31, 2012

This hotel is just off the highway and is a great place to stay, good sized, clean rooms, nice lobby and good breakfast included. The room had a fridge, microwave and bar with sink. Comfortable bed. We walked a block up the street and ate at a great mexican restaurant. Next to a Walmart.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Endlesstraveler99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jimgibson7, General Manager at Best Western Plus Kennewick Inn, responded to this review, January 7, 2013
Thank you for your review on my Hotel. All of our beds are Sealy 720 plus pillow tops. Jim Gibson General Manager
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Additional Information about Best Western Plus Kennewick Inn

Property: Best Western Plus Kennewick Inn
Address: 4001 W 27th Ave., Kennewick, WA 99337-2422
Phone Number:
Location: United States > Washington > Tri-Cities > Kennewick
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 17 Hotels in Kennewick
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Kennewick Inn 2.5*
Number of rooms: 87
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Hotels.com, Best Western, Travelocity, Hotwire, Cancelon, Priceline, TripOnline SA, getaroom.com, HotelsClick and HotelQuickly so you can book your Best Western Plus Kennewick Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Kennewick Hotel Kennewick
Kennewick Best Western

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