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“Conveniently Located & Nice!”

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Hilton Garden Inn Tri-Cities/Kennewick
Ranked #3 of 17 Hotels in Kennewick
Certificate of Excellence
Sumner WA
Level Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Conveniently Located & Nice!”
Reviewed May 22, 2014 via mobile

The hotel is an updated, clean, warm property that was a host hotel for a conference. When they did not have the requested room available, the young man at the desk offered to provide complimentary breakfast. Nice gesture! Room was clean and well appointed with updated amenities.

Stayed May 2014, traveled on business
Helpful?
Thank Eric R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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494 reviews from our community

Traveler rating
    268
    153
    41
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    7
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Dutch first
  • English first
  • Spanish first
  • Any
English first
Portland, Oregon
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 20, 2014

We have stayed at this hotel once several years ago and had a pleasant stay, so we booked again for a 2 night stay to visit family. We are still so impressed with the friendliness of all the staff. We mentioned a problem with the shower and it was looked at right away. The room was comfortable and clean. The hot breakfast was worth the money, And the service again was Awesome!
A very nice touch of Ice water, hot coffee and wine in the entry at all times. Very Classy, even though we only had the water it was a very nice touch.

The only down side is there is not any air venting in the gym room. This, however seems to be the case in all hotels I have been in. Why can't they install a fan or something to give a bit of relief to all of the sweating done in that room :).

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Claudia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, United States
1 review
Reviewed May 18, 2014

The Tri-Cities Hilton Garden Inn is conveniently located near shopping, restaurants, and other activities in the area. The staff is friendly and helpful. The hotel rooms were clean and well equipped. We enjoyed the breakfast and the room.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ron H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Alberta
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed May 15, 2014

After a long day of highway driving, it felt so good to come to a clean, well appointed Inn. Room was clean, cozy and quiet. Restaurant served excellent food, and coffee was great. Staff was welcoming.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank N0rmagirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pomeroy, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 29, 2014

Simply put, the value is simply not here for the price paid for the room. Most places that are in this price range have a free breakfast - or one that is considerably less exspensive than this is. The room was clean, however, we left one thing on the bed so the service did not make our bed. It wouldn't have been a big deal to take the extra pillow we brought and move it to a chair. I did notice that the hallway noise is very noticable at night. Even when people were trying to be quiet - it was loud enough to hear the activities of those going up and down the hallway. Like I titled this...it really didn't seem worth the money when I can get just as good service, room, and better breakfast for extremely less cost right across the street at Red Lion Inn and Suites.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Daniel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MilesWilkins, Manager at Hilton Garden Inn Tri-Cities/Kennewick, responded to this review, May 1, 2014
Daniel,
I’m so sorry you experienced some noise issues in the hallway during your stay. We work diligently with our staff to ensure each of our guests is respectful of others, while still enjoying their stay. We regret that this experience and your room not being clean made your stay unpleasant. We hope you will give us another shot the next time you are in Kennewick. We are eager to make your stay with us the best hotel experience you’ve ever had.

Kind Regards,
Miles Wilkins
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 29, 2014

We really enjoyed out stay at this hotel. It was close to lots of different stores, the mall, and restaurants. The hotel is nice and clean. The staff are friendly. The main drawback was the small pool.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank lineaway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed April 29, 2014

We stayed here during my sons tournament and found it to be perfect. The rooms were very clean, the hotel was very clean. The kids liked the pool and nice outside grassy area to run around in and it was close to other businesses/restaurants. We loved the lobby area - several places to sit and meet with other families. The bar was nice as well. The breakfast was great. They offer cooked to order omelets or eggs, hot pancakes/french toast, bacon and sausage, juice etc. Will definitely stay here again. Only complaint is that there aren't enough pillows. Our room only had 3 pillows per bed…really needed 4 per bed. Overall - great place, value and location!

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 387kimberlyl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Tri-Cities/Kennewick

Property: Hilton Garden Inn Tri-Cities/Kennewick
Address: 701 N Young St, Kennewick, WA 99336-7824
Phone Number:
Location: United States > Washington > Tri-Cities > Kennewick
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 17 Hotels in Kennewick
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Tri-Cities/Kennewick 3*
Number of rooms: 120
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotels.com, Orbitz, Priceline, Hotwire, Travelocity, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA, HotelQuickly, HotelsClick and Hotel.de so you can book your Hilton Garden Inn Tri-Cities/Kennewick reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Tri-Cities/Kennewick Hotel Kennewick
Hilton Garden Inn Kennewick
Hilton Kennewick

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