The staff at this hotel was wonderful. The décor and condition of the hotel was above standard. It gives me no pleasure to give this hotel such a low rating, but the sleep quality ruined our stay.
This hotel is constructed 100% of wood -- cheap wood. We were woken at 5:45 on a Sunday morning by people having normal conversations in their rooms. We could clearly hear through the walls. The little girl jumping up and down at 5:55AM did not help matters, and then you can hear the clomp-clomp-clomp steps of every guest in the hallway. When the door slams half way down the hall, you'll hear it. Clearly.
The only thing that could make the morning worse was a poor quality shower which we got.
If you want to stay with Hilton brand, the Hampton Inn in Richland is much better. If the chain does not matter to you, consider the Marriott on the Columbia River in Richland. Both of these Richland hotels are MUCH better than the Hilton Garden Inn.
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- Also Known As:
- Hilton Garden Inn Tri-Cities/Kennewick Hotel Kennewick
- Hilton Garden Inn Kennewick
- Hilton Kennewick