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“Cherry Chalet lost our reservation”
Review of Cherry Chalet

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Cherry Chalet
Ranked #1 of 2 Kennewick B&B and Inns
Oregon
1 review
common_n_hotel_reviews_1bd8 13 helpful votes
“Cherry Chalet lost our reservation”
Reviewed February 29, 2008

I made a reservation at Cherry Chalet bed and breakfast 5 months in advance, to make sure we had a place to stay for a weekend trip to Washington, to celebrate my husband's birthday. They told me this reservation was confirmed, and they wouldn't be sending out an additional mail or email confirmation.
I then tried calling them several days prior to arrival date to make sure everything was going to go smoothly, and to let them know what time we would be arriving. I left 3 phone messages, and sent one email.
A few days later, the morning of our scheduled arrival, the innkeeper called and told me they booked the room to someone else 3 weeks ago. We could not stay there. Our trip was ruined.
Beware when making a reservation here.

  • Stayed February 2008, traveled with family
    • Service
Helpful?
13 Thank MargeOregon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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47 reviews from our community

Traveler rating
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    1
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10
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4
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Any
English first
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Additional Information about Cherry Chalet

Property: Cherry Chalet
Address: 8101 W 10th Ave, Kennewick, WA 99336-9567
Phone Number:
Location: United States > Washington > Tri-Cities > Kennewick
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 B&Bs / Inns in Kennewick
Number of rooms: 4

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