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Best Western Aladdin Inn
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Reviews (364)
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All reviewsroom was cleanhash brownschinese restaurantwestern hotelsfull kitchenwafflesfresh fruitplace to stayparking arealots of parkingno elevatorindoor poolone night stayfirst floordesk clerkroad tripcontinental breakfast
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Reviewed August 12, 2013

Older buiding with electrical problems and Wifi problems. Smelled old and needs updating. Breakfast is adequate, but not as good as most other Best Westerns. Employees were friendly and seemed concerned. Was traveling with a group for work and everybody said the outlet by the sink quit working right after the coffe pot started and would not reset.

  • Stayed: August 2013, traveled on business
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Review collected in partnership with Best Western
Thank Paul G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWKELSO, Guest Relations Manager at Best Western Aladdin Inn, responded to this reviewResponded August 17, 2013

Dear Paul G,

Thank you for taking the time to write a review about your recent stay at our property. On behalf of our entire team, I would like to apologize that we didn't exceed your expectations during your stay. We strive to provide each and every guest with exceptional customer service and a clean and comfortable room, and i am sorry that you didn't receive that same great care. I apologize that you experienced electrical and wifi problems while you stayed here. Sometimes we just need to reset our router to fix internet connection problems, and if we get any complaints we will do whatever we need to to fix the connection. I am not sure why your group was having trouble with the outlets by the sink, but i will let maintenance know about the issue and have them take a look, to see if there is anything that needs to be fixed. We will always do our very best to solve any problems you have, so please don't hesitate to let us know if there is anything we can do for you if you stay with us again. I thank you again for stay with us and taking time to write a review, and I hope that if you are ever in our area again you will give us another chance to exceed your expectations!

Kelsey Hubbard
Guest Relations Manager
Best Western Aladdin
(360)425-9660

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 10, 2013

I'm seriously picky when it comes to hotels. When it was getting late and we had no place to stay we finally decided on this place. The front desk clerk was very nice and helpful. The room was very clean and big enough. This was a really great place to stay for the cost! I wa pleasantly suprised. Parking was a bit of an issue and breakfast sucked, but I would definitely recommend this place to anyone looking for a clean, safe place to sleep

  • Stayed: August 2013
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Thank bexroadtripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWKELSO, Guest Relations Manager at Best Western Aladdin Inn, responded to this reviewResponded August 14, 2013

Dear bexroadtripper,

'Thank you for taking the time to write a review about your recent stay at our property. We are so happy that you chose to stay with us, and that you enjoyed our hotel! Our staff strives to provide each and every guest with exceptional customer service and a clean and comfortable room during their stay! It's always nice to hear positive feedback from satisfied guests that got treated with great care. I apologize that you had issues with parking and breakfast though. Our parking in the front gets pretty full during busy times like the summer season, but we do have plenty of parking in the back parking lot that guests can use as well. We have made many changes to our breakfast and have been adding new items, such as sausage, hashbrowns, and hot ready oatmeal with toppings, to ensure our guests have plenty of quality choices. If there is anything else you would like to see at breakfast, please feel free to contact us and let us know! Thank you again for staying with us and recommending us to others! We hope to see you again soon!

Kelsey Hubbard
Guest Relations Manager
Best Western Aladdin
(360) 425-9660

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 29, 2013

Best value of all motel's we have stayed at. Great staff and wonderfull breakfast. Any one going to M. St. Helens should stay here.Rooms clean Breakfast area well staffed and plenty of food..We will tell all our family and friends to stay at this Best Western when in this area.

  • Stayed: July 2013, traveled with family
    • Value
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    • Sleep Quality
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Review collected in partnership with Best Western
Thank inot56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWKELSO, Guest Relations Manager at Best Western Aladdin Inn, responded to this reviewResponded August 1, 2013

Dear TripAdvisor Member,

Thank you for taking the time to write a review about your recent stay with us!
We are so happy to see that you enjoyed our hotel and staff. At Best Western Aladdin we make it our goal to provide excellent customer service and clean, comfortable rooms to each guest. We have recently added many items to our breakfast and hired a breakfast attendant to ensure that guests are getting the best breakfast that we can offer, and we are glad that you enjoyed it! Thank you for recommending us to your friends and family, that is the best compliment we can receive from our guests! We hope to see you again if your travels bring you back to our area!

Kelsey Hubbard
Guest Relations Manager
Best Western Aladdin
(360)425-9660

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 28, 2013

We stayed at this hotel for one night during a road trip along the Oregon coast to Seattle. The room was basic but clean, wireless was O. The front desk young man was very friendly. The breakfast was standard BW. I would definitely stay here again!

  • Stayed: July 2013, traveled with family
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Thank Ro4dTr1p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWKELSO, Public Relations Manager at Best Western Aladdin Inn, responded to this reviewResponded July 31, 2013

Dear Ro4dTr1p,

Thank you for taking the time to write a review about your recent stay at our property! Our team is happy to see that you were pleased with your stay and that you would like to stay with us again! We love seeing positive feedback and getting compliments from our valued guests! We strive to provide each guest with excellent customer service and clean comfortable rooms during their stay! The hotel is currently going through many new updates and renovations, so you will have plenty of new changes to look for when you come back!

Kelsey Hubbard
Guest Relations Manager
Best Western Aladdin
(360)425-9660

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 23, 2013

Room was overpriced for what we got. The free breakfast was the WORST we've ever seen at any hotel -- very scanty, unappealing and nothing nutritious. Would not stay here again. We felt it is below Best Western standards we have come to accept and trust.

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western
2  Thank Susie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWKELSO, Public Relations Manager at Best Western Aladdin Inn, responded to this reviewResponded July 30, 2013

Dear Susie B,

Thank you for taking the time to write a review about your recent stay with us. On behalf of our entire staff, I would like to apologize that we didn't meet your expectations. We strive to provide excellent customer service and clean comfortable rooms to each and every guest. Our breakfast has had many new items added to ensure that guests will have a quality nutritious meal. We always have fresh fruit, yogurt, oatmeal, sausage, hard boiled eggs, milk, and orange juice to name some of the healthy options! if there is something that you would like to see at breakfast, don't hesitate to contact us with any suggestions. We hope that you will give us another chance to give you the great stay that you deserve, if you are ever in the area again!

Kelsey Hubbard
Guest Relations Manager
Best Western Aladdin
(360) 425-9660

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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