My family stayed at the Red Lion Hotel in Kelso, WA recently and it was absolutely hideous. First of all, the front desk staff was horribly rude, especially the front desk manager, a guy who looked to be about 18 years old. Then, the room was dirty and dusty. The decor was dated. Room Service was an hour late and our food was cold. We were charged for movies we didn't even watch or attempt to watch. Then, at the end of the stay, we were charged a "smoking fee". My wife and I are not smokers and we feel that this was incredibly unfair. Since our credit card was given upon arrival, the smoking fee was already charged to the card, and without our knowledge or consent. The people were terribly rude all around and it was the worst travel experience we ever had.
- Official Description (provided by the hotel):
- The Red Lion Hotel & Conference Center - Kelso/Longview in beautiful Kelso Washington is conveniently located off I-5 just 40 miles north of Portland, Oregon, 50 minutes from Portland International Airport and five minutes from Kelso Airport. Nearby you'll find shopping at Three Rivers Mall, Triangle Shopping Center, antique and outlet malls and casinos. You'll also find Mount St. Helens, Ape Caves and Lake Merwin a short drive away. For a nominal charge, we can arrange transportation to and from Portland International Airport.Our 161 spacious guest rooms and two suites feature all the modern amenities you'd expect including Red Lion's signature plush Sealy pillowtop bedding, EcoFresh Environmentally Responsible Products (ERP), complimentary wi-fi, complimentary parking and fitness facilities. Guests can also enjoy our seasonal outdoor pool and children's pool and a year-round whirlpool. Fishing, golf, bowling, water-skiing and sailing are all nearby.We offer Red Lion's signature Roaring Start Breakfast Buffet... And don't forget, kids 10 and younger eat free with each adult. The Pacific Grill is open for lunch, and the Scoreboard Lounge features a dinner menu, food and drinks with live entertainment on occasion.With 10,000 square feet of flexible meeting and banquet space, we can accommodate up to 600 guests for your next conference or special occasion. For business or pleasure, the Red Lion Hotel & Conference Center - Kelso/Longview is committed to care, comfort and value. ... more less
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- Also Known As:
- Red Lion Hotel Kelso
- Red Lion Kelso
- Kelso Red Lion