Nice reception area, and when we checked in the receptionist was lovely. But then over the next 3 nights, I don’t think the reception was ever manned again.
The room was lovely and big, with comfy beds, a nice sofa, and desk with tables and chairs. The room has a fridge and a microwave, and a 32” tv with a VCR (but no DVD).
The hotel smelled a bit smoky – but was generally tidy.
Swimming pool and spa had disco lights which looked amazing!
Breakfast can be described in one word – shambolic. Two of the mornings there was no coffee, the sauages ran out on one morning and two were bought out with around 20 people in the cramped area waiting, and there was just a general feel of no-one knowing what was going on.
I think this hotel has recently had a change in management (the business card at reception has the managers name crossed out) so expect things to improve. But overall it was a nice enough place, and provided good value, comfortable accommodation.
Odd location in a mall – but handy for a 24 hour Safeway, which is next door.
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- Also Known As:
- Guesthouse Inn And Suites Kelso
- Guesthouse Inn & Suites Kelso Hotel Kelso