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“Ok, but terrible breakfast.”

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Best Western Wesley Inn & Suites
Ranked #1 of 5 Hotels in Gig Harbor
Certificate of Excellence
Grand Junction, CO
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Ok, but terrible breakfast.”
3 of 5 bubbles Reviewed August 8, 2012

This place looks beautiful on the outside, but the inside is just average hotel fare. Several things that struck me were how horrible the breakfasts were, there was some unidentifiable quiche type dish, you couldn't tell if it was some kind of egg or tofu and it had no flavor and they never changed it up once during the 3 days I was there. Almost every BW I've stayed in had a waffle bar, this one needs one, desperately.
They really need at least two more computer stations, they only have one and when it gets busy in the lobby, you may as well go somewhere else. The front desk manager was friendly, but seemed so overwhelmed with her work that it was clear she was strained and faking it.
If you are not a religious person be prepared, about half of the reading material in the common room is religious, clearly one-sided, and there are a lot of one-sided religious materials in the brochure area as well. Really not appropriate for this sort of business, a church yes, but not a hotel that may serve people of many faiths, unless of course you are going to offer information for affiliations other than your own.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank musictravelergj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWWesleyInn, Director of Sales at Best Western Wesley Inn & Suites, responded to this review, August 9, 2012
Thank you for taking the time to leave us a review. We always like to hear what we are doing right, as well as value your suggestions for improvement. I am sorry we didnt meet your expectations with our breakfast, environment, or office center.
I hope you still found Gig Harbor a place you would return. If I can be any help in the future, please contact me directly.

Sincerely,

Lindsey Munson
Director of Sales & Marketing
lindsey@wesleyinn.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

473 reviews from our community

Traveler rating
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    32
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See reviews for
180
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98
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • French first
  • Any
English first
Vancouver, Washington, United States
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 5, 2012

First of all, we got a great deal on our room! Lindsey Munson is excellent!!
When we got our room, it had everything we could have possibly needed! There was even an iPod/iPhone dock/radio/alarm. It really was the perfect suite!
The pool area was lovely and we had such a good time out there.
Everyone who was working at the hotel was extremely kind. There was really nothing to complain about. It was a wonderful vacation experience!

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Faith H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWWesleyInn, Director of Sales at Best Western Wesley Inn & Suites, responded to this review, August 8, 2012
Faith,
I am so thankful you enjoyed your time here at our property. I truly appreciate you taking the time to leave a review that also included your own pictures!
I hope you plan to visit us again!
Please contact me directly when making reservations.

Blessings,

Lindsey Munson
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coquitlam, Canada
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed July 29, 2012

We checked in on a sunny Saturday afternoon and had a lovely one night stay. The hotel is pet friendly, and while we are dog owners , we do enjoy and expect a clean and tidy room . This hotel delivered on all fronts, and the only way I knew they were pet friendly was beacuse we noticed the dog bed in the lobby. The front desk staff were very helpful with restaurant suggestions, and we had a lovely dinner at the Morso Wine Bar. It is on the far side of town and it , overlooks the harbor. Our dinner was excellant, and Stephanies wine pairings were prefect.
The Sunday morning breakfast spread was great , and the wide variety of offerings would certainly appeal to many dietary needs. The checkout staff were very helpful, and even gave us a hand with some of our bags. We will return to this hotel, and we reccomend it to other travellers.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CoquitlamKaren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWWesleyInn, Director of Sales at Best Western Wesley Inn & Suites, responded to this review, August 8, 2012
Karen,
I am so glad you enjoyed Gig Harbor so much. We love sending our guests to Morso, and so glad that you had a great experience. However, we are especially excited that you enjoyed your stay with us, and would return!
Thank you for taking the time to leave such a positive review.
When making reservations for your next visit to Gig Harbor, please contact me directly.

Blessings,

Lindsey Munson
Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
British Columbia, Canada
Level Contributor
37 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed July 9, 2012

this is a lovely hotel with the best staff I have ever seen. The hotel is in a quiet part of town and not on a major hi-way. The rooms were very clean and I do like how Best Western has a policy of giving the rooms a clean sterile TV remote. The beds were very comfortable and the room was very spacious. We travelled with our small dog and found this hotel very pet friendly. The staff are extremely nice and helpful and I can't say enough about them. Other hotels should take a lesson of customer service from this hotel. The breakfast which was included, was excellent with a good variety of choices.
A great place to stay! well done folks..

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank skyrider705
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Best Western Wesley Inn & Suites, responded to this review, July 10, 2012
Your review is greatly appreciated! It is very encouraging to hear our staff is doing it right! It is very important to us our guests not only have a clean room and a comfortable bed to sleep in, but exeperience the kind of customer service that is noticed and remembered, so Thank You for noticing!
Thank you for taking the time to share your positive feedback.
Please contact me directly when planning your next trip to Gig Harbor.

Blessings,

Lindsey Munson
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pasco, Washington, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed July 6, 2012

Describe the service you experienced
Tell us how you liked the room
Talk about the location & amenities
Say what you liked best & least
Wow! We had a great experience with Wesley Inn. I reserved by phone, asked for extra towels, coffee, creamer and iron all with a late check in.
When I called to verify the late arrival, Cassidy not only assured me the room would be waiting, but verified all my requests were filled.
We arrived to a spacious room that was spotless and fresh smelling. The bed was comfortable, the TV, internet, refrigerator, and gas fireplace all were in perfect working order. The large outdoor pool was clean and inviting, the exterior is perfectly maintained with colorful flowers all around.
The hot breakfast was good, with options to fit any palate. Yogurt, pastries, cereal juices, eggs, sausage, bacon, are you hungry yet?
The location was convenient, only a few blocks from the main highway.
Why am I writing a review?
Because the staff really showed they care about the service. Every expectation was met and many were exceeded.
By the way, Wesley Inn is pet friendly. Bring your dog to meet Parker!
Choose Wesley Inn, you will be delighted and may even write your own review.

Room Tip: If your in Gig Harbor, Wesley Inn is the place to stay!
See more room tips
  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tony T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Best Western Wesley Inn & Suites, responded to this review, July 10, 2012
Mr. Tony,
I really appreciate you taking the time to share the details of your stay. I am grateful our staff and property met your expectations. We take great pride in going above and beyond where we can to ensure our guests experience with us is memorable.
Please contact me directly the next time you are planning a trip to Gig Harbor.
Thank you again!

Blessings,

Lindsey Munson
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texas
Level Contributor
44 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed June 29, 2012

This hotel is just different from the rest. The front desk staff are calm and seemed genuinely happy to check us in. They pointed out the features of the hotel without us having to ask. The room was huge, and had a refrig and microwave. There was some paint missing in the bathroom- looked like they needed to repair a door issue. The hotel was very quiet. The free breakfast was amazing: quiche, pancakes and warm syrup, hot oatmeal with yummy fixings, and the usual cereals and breads. We chose this location because of the proximity to the airport- about an hour drive.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TxAggie87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Director of Sales at Best Western Wesley Inn & Suites, responded to this review, July 10, 2012
Thank you for taking the time to share your experience! We are so thankful our staff left a lasting impression during your stay, and that you found the complimentary breakfast was amazing! Please contact me directly when planning your next trip to Gig Harbor!

Blessings,

Lindsey Munson
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chetek, Wisconsin
Level Contributor
88 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed June 25, 2012

Wonderful Northwest hospitality from Sue at the front desk. Loved the suite, spotlessly clean, modern upgrades with fireplace, new remodeled bathroom, flat screen TVs, speedy wifi. It's an easy 5 minutes drive to restaurants on the harbor. It's a surprise to find this is a Best Western.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jvand00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWWesleyInn, Director of Sales at Best Western Wesley Inn & Suites, responded to this review, August 8, 2012
We greatly appreciate your positive feedback, and taking the time to leave a review. It is always good to hear when a guest has noticed all of our teams efforts to ensure you leave our property happy and with a memorable experience!
Please contact me directly when planning your next trip to Gig Harbor.

Thank you again,

Lindsey Munson
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Wesley Inn & Suites

Property: Best Western Wesley Inn & Suites
Address: 6575 Kimball Dr, Gig Harbor, WA 98335-1227 (Formerly BEST WESTERN PLUS Wesley Inn & Suites)
Phone Number:
Location: United States > Washington > Gig Harbor
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Gig Harbor
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Wesley Inn & Suites 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
Conveniently located just off Hwy 16 on Kimball Drive, nestled in the towering fir trees, you will find the Best Western Wesley Inn & Suites. With 82 beautiful guest rooms and suites, we focus on providing our guests with an intimate warm residential Gig Harbor experience. Combining Pacific Northwest hospitality and personalized service, the Best Western Wesley Inn & Suites offers tastefully appointed guest rooms, including some with a fireplace and Jacuzzi tub. Bringing your pet? Enjoy one of our pet friendly rooms we have available on the main floor. Designed to accommodate both the business and recreational traveler, all rooms include microwave, snack refrigerator and Keurig coffee maker. Amenities include a complimentary hot breakfast buffet, daily morning newspaper, wireless internet, outdoor seasonal pool and spa. The Best Western Wesley Inn & Suites is also an ideal location for business and group functions. With over 5000sq ft of event space, our main conference facility accommodates groups of up to 250. For smaller gatherings, spacious boardrooms are available. Complete planning and catering services are available. Gig Harbor abounds with recreational opportunities. Shoppers will enjoy a collection of quaint shops, galleries, waterfront cafes and restaurants. Gig Harbor is a paradise for boaters, fisherman and water sports enthusiasts. Golfers can enjoy several challenging courses including Chambers Bay home of the 2015 US Open located within 15 minutes of the Best Western Wesley Inn & Suites . Nearby state parks offer miles of hiking trails, fishing, boating, beach combing and a wide range of scenic and historical points of interest. There is something for everyone! ... more   less 
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Also Known As:
Best Western Plus Wesley Inn And Suites
Best Western Plus Wesley Inn & Suites Hotel Gig Harbor
Best Western Gig Harbor
Best Western Wesley Hotel
Gig Harbor Best Western

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