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“Worst bartender ever, by far”

Moctezumas Mexican Restaurant & Tequila Bar
Ranked #11 of 114 Restaurants in Gig Harbor
Certificate of Excellence
Price range: $10 - $20
Cuisines: Mexican
More restaurant details
Restaurant details
Dining options: Dinner, Lunch
Description: We are thrilled to be a part of the Gig Harbor community once again! This time with more to offer: delicious new authentic dishes, refreshing hand-crafted margaritas and a fun tequila bar for you to enjoy with friends and family! Quality Mexican at its finest.
Level 5 Contributor
78 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 73 helpful votes
“Worst bartender ever, by far”
Reviewed September 25, 2012 via mobile

Visited on a Saturday evening, sat at the bar and before we even had a chance to order the female bartender was confrontational. She slammed down a corona in front of my friend, which we did not order, turned and walked away. She then returned to ask "what do you guys want" in the most rude way she could, didn't know we were inconveniencing her by visiting a half full bar. She then told my friend that if he didn't drink the corona she slammed in front of him she would throw it out, which was fine, we never ordered that. She then asked for our IDs, after providing a drink, we all offered our licenses to her, she looked them over and slammed them down on the bar, at this point we had an issue. I asked her what her problem was and why she was being so negative, she was shocked at my assessment and told me she was the nicest girl in the world, another server came by to tell me how busy they had been that day and that was the cause of her sour demeanor, only about half full at this time. After one drink we left, I would not recommend this place to anyone, service of this level is inexcusable and unacceptable

Helpful?
1 Thank G H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moctez, Director of Operations at Moctezumas Mexican Restaurant & Tequila Bar, responded to this review, September 26, 2012
Dear guest "G H",
My name is Daniel, the Director of Operations here at Moctezuma's and I would like to sincerely apologize for your experience last Saturday at our bar. No guest should ever be treated like that and I can assure you that we will be taking measures to correct this and prevent anything like this to ever occur again. As always, our main focus is to serve high quality food, excellent customer service and an overall enjoyable dining experience. I appreciate your feedback and hope you can give us another opportunity to server you in the future.

Sincerely,
Daniel Lara
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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139 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Ripley, Ohio
Level 6 Contributor
161 reviews
79 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
“Very good food, large portions”
Reviewed September 23, 2012

Would definitely recommend this restaurant in Gig Harbor. The atmosphere is good, and the food was very good with very large portions. The service was excellent.

  • Visited September 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank DebbieAdkins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tacoma
Level 4 Contributor
39 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“Run for the border here”
Reviewed September 14, 2012 via mobile

Very good food and great service. Came Friday around 1:30 and sat at the bar. Greeted with a smile and chips and salsa. Dos Equis on tap is always good, I went with the Torta. It came with sweet potato fries. All was very good, better was the jalapeño ranch sauce. (just ask for it).
Very cool remodel! From the entry to the bathrooms and bar. Well done!

I'll be back when I can get into some of the tequila! Great selection by the way!

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Nomexhood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gig Harbor
Level 2 Contributor
8 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Newest restaurant in Gig Harbor, very good food”
Reviewed September 10, 2012

The tequila bar is real nice, great place to hang out watch a few games, have a few margaritas and go crazy! Fantastic chips and salsa and good happy hour.

Visited August 2012
Helpful?
Thank BIGJAYGigHarbor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gig Harbor, Washington
Level 5 Contributor
82 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
“Great addition to Gig Harbor”
Reviewed September 4, 2012

My family had been to Moctezumas once before when it was in the Safeway parking lot. I enjoyed my meal then but my wife did not like the atmosphere....to "strip mall-ish." So we decided to check them out at their new location. What a difference! The location is great, with ample parking if you use the adjoining medical facility parking lot. The interior is bright and colorful in some areas, dark and quiet in others. The menu was loaded with variety and the service was outstanding, with three waitresses checking on our needs. The food was great, I had the flaming fajitas, which are lit right next to your table. The entire party enjoyed their meals.

Would highly recommend!

  • Visited September 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank lyoninfire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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