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“Better than expected”
Review of Harbor Inn

Harbor Inn
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Harbor Inn
Ranked #1 of 1 Hotels in Freeland
Tucson, Arizona
Level 5 Contributor
51 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
“Better than expected”
Reviewed November 18, 2011

We were in Langley for a family wedding and selected the Harbour Inn off the list of accommodations on the bride and groom's website. I emailed the inn ahead of time to ask for early check-in so we could get ready for the wedding and they accommodated this. When we arrived, we were taken aback because it wasn't very attractive. The innkeepers were friendly and our room was a surprise. We had spent the night at a chain motel the night before and the room at the Harbour Inn was much larger. Behind the main sleeping area was a dressing room with two big mirrors and a small fridge and microwave. The bathroom was separate and pretty ordinary. The separate dressing area made it much easier for two adults and a teen to get showered and ready. We love Whidbey Island and would stay at the Harbour Inn again.

Room Tip: A room away from the road would be a good idea. However, we were just a few doors down from the offi...
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  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank wptaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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50 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Santa Rosa, California
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 19, 2011

We stayed here two nights for our 30th anniversary. The woman checking us in was helpful. Our room was large and clean. The bed was comfortable, it was quiet and we had a good nights sleep. We forgot our camera battery charger in the room. We were notified that day, and it was mailed to us right away. It was a wonderful stay, we would go back again!

Room Tip: We stayed upstairs above the office, it was quiet.
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  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank Beverly W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olympia, Washington
Level 3 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 14, 2011

This was a clean, budget motel, but I wouldn't stay again. Our room was in the annex, which was right next to the freeway, so the traffic was incredibly loud. The walls were thin, so we could hear the neighbors, as well. The mattress was uncomfortable and old, the bathroom was tiny, and the room felt really dark.

Room Tip: Ask for a room in the main building (further from the freeway)
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  • Stayed August 2011, traveled as a couple
    • Sleep Quality
    • Cleanliness
Helpful?
3 Thank OlySilver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 9, 2011

We made a rervation for one night for a wedding. Found out the night before our the wedding that there was a mix-up on the date and we now had no place to stay. When called given no sympathy whatsoever, not offered any solutions/help and told "how is this my problem ?" On top of that, the bride left a gift for our room which was, in effect, stolen by the staff. Another wedding guest stayed there and asked for our gift. She was told "we threw it out, they aren't staying here". It shouldn't matter how busy a place is, how many calls they get, CUSTOMER SERVICE is the name of the game and this place just doesn't get it. Safe bet there will be no recomendation to stay here from us or anyone at the wedding who all know about it now. Shame.

  • Stayed August 2011, traveled with family
    • Value
    • Service
Helpful?
11 Thank A K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HarbourInnMotel, Owner at Harbor Inn, responded to this review, August 10, 2011
The Harbour Inn has a 2-night minimum-stay policy during the busy summer months. We made an exception for this customer and accepted their reservation for just one night. Unfortunately, the customer's husband made the reservation online for the wrong date (a Friday instead of Saturday.) They were sent e-mail confirmation detailing dates and rate, nonetheless, by the time they learned of the error, we were totally booked and could not accomodate them. Because we are the only motel on the south end of Whidbey Island -- the next closest motel is 17 miles up island -- we had nowhere to send them. This angered the customer to the point where she verbally abused our manager and threatened to rescind the credit card payment for the night they no-showed. At that point, their was nothing more we could do to help resolve this unfortunate situation.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Olympia, WA
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 12, 2011

We were there for two nights and did not receive room service because we let a friend couple use our room to freshen up between working to prepare for a wedding and going to it. They did't even shower, just changed clothes. The real problem was that they were so snotty about it. Wouldn't stay there again if it was the last motel on WI. Customer service is definitely lacking at this place. Letting a friend use one's room to freshen up and receiving the reaction we did was totally unexpected.

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank goodnabor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Level 3 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 31, 2010

This place is not fancy, but we were surprised by how clean and spacious our room was. Parking and breakfast were free, and the area was very quiet and safe. The beds were very comfortable. There is nothing luxurious about the place, but it's as good as any well-run Comfort Inn or Sleep Inn. A good option for those who aren't seeking the cozy, B &B feel.

  • Stayed May 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank desertpalm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Level 3 Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed December 28, 2009

The room was extremely clean (no disgusting carpet with creepy things in the corners, suspicious looking blankets, or a nasty shower curtains). Everything was very, very clean and smelled nice. The room was suprisingly large as well (we stayed in room 215). The bed was firm and very comfortable. For the value, I don't have any complaints and would stay there again without hesitation. If you are not expecting the Ritz then you should be very happy with the accomodations.

  • Stayed December 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank jmm6014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Harbor Inn

Property: Harbor Inn
Address: 1606 Main St, PO Box 1350, Freeland, Whidbey Island, WA 98249-9467
Location: United States > Washington > Whidbey Island > Freeland
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Freeland
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Harbor Inn 2*
Number of rooms: 16
Official Description (provided by the hotel):
The Harbor Inn is a popular and affordable motel located in the heart of South Whidbey Island. Guest rooms are clean and spacious and new Sealy mattresses guarantee a good nights sleep. Room amenities include mini-fridge and microwave, telephone, cable TV and WiFi in your room. A continental breakfast is available during the summer months. The motel is close to shops, beaches, the State park, and popular destinations like the village of Langley and historic Coupeville. The Harbor Inn is a pet friendly lodging and welcomes families. ... more   less 
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Also Known As:
Harbour Hotel Freeland
Harbor Inn Freeland, Whidbey Island, WA

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