We ate a lunch and a dinner here. The room was casual but nice, and some of the tables with the best view were for couples, which was good for us. There was a menu of cocktails made using products from local distillers, which was innovative and pleasing. And our lunch - one salmon burger and one beef burger - was entirely satisfactory. Lunchtime wasn't very busy, so our very pleasant server had time to chat a little bit with us, which we enjoyed.
Dinner was a different story. When we arrived for our 7:00 reservation, there were several other parties waiting , so we ended up not getting seated until about 7:15. During this time, I lost track of just how often we heard the hostess - a perfectly nice young woman who was obviously doing her best to cope - apologize for the disorganization and delays. Over the course of what turned into a very leisurely dinner because of the slow service, I continued to hear her apologize to other diners throughout the evening, as did the servers. We had nowhere to go and nothing to do, so it didn't bother us that things were so slow, but other diners clearly didn't feel the same way!
The food we ate - crabcakes, mushroom tart, salmon, chicken, creme brulee - was all really very good, and the beverage selection was fine, too. I just felt sorry for the front-line staff, who - from what I could hear of their conversation with other diners - were having to deal with lots of complaints about the slow service. As with our experiences on this trip with all of the Olympic National Park properties we visited - Lake Crescent Lodge, Sol Duc Hot Springs, Lake Crescent Lodge - it seemed that poor management and understaffing was the source of the problems we witnessed.
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