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“Great place, but sadly let down by the restaurant”
3 of 5 bubbles Review of Kalaloch Lodge

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Kalaloch Lodge
Ranked #1 of 5 Hotels in Forks
Certificate of Excellence
GreenLeadersGold level
London, United Kingdom
Level Contributor
101 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Great place, but sadly let down by the restaurant”
3 of 5 bubbles Reviewed October 8, 2013

We were recommended the Kalaloch Lodge and indeed the guide book listing looked good. Our visit got off to a great start, the guys on reception were really friendly and chatty and pointed out various things to do in the surrounding area. As we only booked the day before the only accommodation left was in the 2 storey block. This consisted of both a bedroom and a living room. So we settled in and then went for a walk on the beach to see the sunset. All very good, but the problems started when we went into the restaurant. I don't know if they were having staffing problems as it was near the end of the season - Sep 25th. First of all the server came with the menus and then ignored us completely. I had to get up and go and ask her to take the order, which she did with very poor grace. The food then took a very long time to arrive and when it did the sea food chowder was tepid and then the main course was somewhat uninspiring. As the Lodge is very isolated there was no possibility of walking out and eating elsewhere. Next morning's breakfast was even slower in arriving.

So a great place, but the most disappointing meal we had on the whole 3 week trip from San Francisco to Seattle

Room Tip: if you are in the 2 storey block, try and get one of the upper storey rooms as there is very little...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DelawareNorthCos, General Manager at Kalaloch Lodge, responded to this review, October 31, 2013
Thank you for sharing your feedback. We’re glad that you found Kalaloch Lodge! We apologize that you faced any issues with our restaurant during your stay. Guest satisfaction is a priority and I’m sorry that it did not meet our usual standards. We will be sure to discuss your comments with our team. We hope you give us another chance in the future.
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (594)
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English first
Corvallis, Oregon
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed September 30, 2013

My daughter booked this night for me for my birthday. The room was relatively clean for a historical cabin. The view beautiful and right on the beach. We had a romance package that had been booked for our dinner. We gave our waitress our coupon and ordered our dinner and drinks. "No you have an appetizer and desserts with your dinner but you have to pay for your drinks". I never order appetizers and I was way too full for dessert but she packaged it up for us to take with. The dinner was very good. The next day we are 150 miles away and the manager Sarah Jean called to say there had been a mistake and I was given the wrong package. She was adjusting my bill 86 dollars and adding it to my room charge. "A mistake was made in the dining room and you were given the wrong package". I agreed to pay for our dinners so my sweet waitress would no be fired. I did not even want the dessert or appetizer so did not pay for this. Not really sure if this is even legal to just add charges that were not signed for in resturaunt. I am waiting for my bill to see if she noticed I got the wrong wine also and she was going to adjust the bill for that also. My birthday was totally ruined by this whole fiasco. I was surprised what poor customer service the manager showed and unprofessional attitutde she had. Next time I will stay elsewhere.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank spumone36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DelawareNorthCos, General Manager at Kalaloch Lodge, responded to this review, November 19, 2013
Thank you for sharing your experience. We are extremely sorry that you faced any problem with our restaurant during your stay. We will try our hardest to amend the issues, and we hope that you will give us another chance in the future. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
hampshire
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed September 30, 2013

The main lodge building is an historic lodge but you will be very lucky to book a room there. After that, the alternatives are various much newer cabins spread around the grounds. If our cabin was anything to go by, they are quite cramped with little storage space. A number of the cabins have limited views of the Pacific Ocean but other are set-back with no view at all. The location is so isolated that there is no wi-fi or television so your entertainment options are very limited. The restaurant took a reservation and the food served was plentiful and good quality. The best part of any stay is the walk on the beach with more driftwood than I could believe existed.

Room Tip: try to ensure your cabin has a sea view
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wellowwanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DelawareNorthCos, General Manager at Kalaloch Lodge, responded to this review, October 31, 2013
Thank you for taking the time to write this review. We apologize if you faced any difficulties with your cabin. We want our guests to enjoy our wonderful location, and we are happy you got to experience some of the beauty Kalaloch has to offer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Turnhout, Belgium
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed September 28, 2013

The Kalaloch Lodge is located at the Olympic National Park. From our room we had a view on the Pacific Ocean. It's a quiet place, but with much guests. There is no television nor internet, so that you really have the Nature-experience. Food is good and Organic.
On our request they brought immediatly a microwave to our room.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lieve2502
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DelawareNorthCos, General Manager at Kalaloch Lodge, responded to this review, October 31, 2013
Thank you for your review. We are happy to hear that you enjoyed your stay at the lodge. Our location is something we are very proud of and we love hearing that our guests enjoyed it as much as we do. Come visit again for another adventurous stay at Kalaloch.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lowell, Michigan
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed September 24, 2013

We only stopped for lunch but are thinking of staying in one of the cabins. They looked inviting and clean. Tia was our waitress she was friendly and very professional. We would ask for her section when we return. The food was fantastic.

Room Tip: Most of the cabins have a nice view. They look clean. We enjoyed our beach walk. You can walk quite...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank aswysz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DelawareNorthCos, General Manager at Kalaloch Lodge, responded to this review, October 3, 2013
Thank you for taking the time to share your experience. We’re glad you got to enjoy our renowned restaurant, and are looking forward to a longer visit next time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Virginia, United States
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed September 24, 2013

we spent three nights at their cabin, its great, we brought some groceries with us and cooked for breakfast. The log cabin is so comfortable and has GREAT view of the ocean. Very convenient location the park just so gorgeous!
I was going to book the main house but so glad I booked cabin. .. the cabin is quiet, very private and very clean! Bedding smelled very fresh and we enjoyed every thing except the lodge's restaurant. The avg $30 meal per person (just main course nothing else) was tasteless (I am very easy to pleased by any standard), I can safely say it was the worst restaurant I have ever been. The waitress did not even bother checking or asking how is everything, I guess she heard enough of complains.
When we were there, the lodge was changing the management. I hope the food tasted better now. I would give 5 stars if the restaurant was better.
I really loved the place and will go back, but really hope the restaurant has improved since last year..

Room Tip: Cabin is much better than main house. Make sure it has private bathroom
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lvmygldns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DelawareNorthCos, General Manager at Kalaloch Lodge, responded to this review, October 3, 2013
Thank you for your review. We are glad that you enjoyed your time at Kalaloch, we’re sorry if you faced any inconveniences in our restaurant. Our goal is to provide the perfect experience for every guest and we will be sure to discuss your comments with our team. We are looking forward to your next visit to Kalaloch.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whidbey Island, Wa
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed September 23, 2013

My husband and I stayed in Becker's Suite for two nights to celebrate his birthday. Check in was organized and friendly, the view of beach and ocean is tremendous. We stayed in the Becker's Suite which i would recommend. It had the expansive ocean view and was just upstairs in the lodge, on the corner towards the cabins, views to the south and west. The restaurant is much better than the food at Quinault Lodge; we were very pleased. The chef makes the effort to source local and fresh, wines are predominantly from WA, even local craft spirits were featured. Many of the items on the menu can be prepared Gluten Free, including pastas, sandwiches, and burgers, which is very progressive compared to the other dining options in the region. Service from housekeeping, front desk, bar, and dining room was consistently authentically warm, friendly and professional. If the sleeping/living room area of the suite hadn't been so very dated I'd have given this review five stars. Note: while the sleeping/living area is in great need of new carpet and furnishings the bathroom was new and immaculate and the bed was new and very comfortable. LCD TV was a nice option late in the evening when the view goes away. We'll be back!

Room Tip: Upstairs either of the two suites in the main lodge.
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank drea389
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DelawareNorthCos, General Manager at Kalaloch Lodge, responded to this review, October 3, 2013
Thank you for sharing your thoughts and opinions. It is great to hear that you had the opportunity to enjoy some of the amazing things Kalaloch has to offer. We appreciate your kind reviews of our team, and we can’t wait to see you again on your next trip to Kalaloch!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Kalaloch Lodge

Property: Kalaloch Lodge
Address: 157151 Hwy 101, Forks, WA 98331
Location: United States > Washington > Forks
Amenities:
Bar / Lounge Beach Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Forks
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Kalaloch Lodge 3*
Number of rooms: 64
Official Description (provided by the hotel):
Kalaloch Lodge is an Olympic National Park hotel property located a few sandy steps from the pristine Pacific coast. Tucked between lowland forest, temperate rainforest and marine sanctuary, Kalaloch offers accommodations with spectacular views, comfortable amenities and unrivaled outdoor recreation.Kalaloch is your Olympic Peninsula escape, whether the focus is romance, recreation or rejuvenation. The Main Lodge building is Kalaloch’s focal point, featuring 10 rooms and the Creekside Restaurant. Set just off the Main Lodge are the rustic yet comfortable Bluff and Kalaloch cabins, many with panoramic Pacific Ocean views. Several of Kalaloch’s cabins offer kitchenettes and cozy Franklin fireplaces, and are pet-friendly.Kalaloch’s two-story Seacrest Building is yet another championed Olympic Peninsula lodging option, set just a short walk from the cabins and main lodge. And the Kalaloch Group Campground offers an under-the-stars setting within sight and sound of the thundering Pacific Ocean.Part of the Olympic Coast National Marine Sanctuary, Kalaloch hosts a field guide’s-worth of wildlife including puffins, sea otters and the largest convocation of bald eagles in the continental U.S. Walking, biking, hiking, beachcombing, clamming and whale watching are popular local pastimes. Olympic’s storied Ruby Beach, with legendary mountain, glacier and rain forest views, is just a few miles away. Delaware North Companies Parks & Resorts at Kalaloch, Inc. is a Concessioner authorized by the National Park Service and the Department of the Interior to serve the public within Olympic National Park. ... more   less 
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Also Known As:
Kalaloch Hotel Forks
Kalaloch Lodge Forks

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