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“Use the booties”

Rainforest Paddlers
More attraction details
Attraction details
Owner description: we offer raft, kayak and mountain bike adventures in the hoh rainforest region of the olympic peninsula in washington state.
Los Angeles, California
Level Contributor
114 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 70 helpful votes
“Use the booties”
Reviewed August 13, 2012

We did the half day Hoh river raft trip and it was great. Pam was our guide and our kids wanted pictures with her at the end of the trip and told the ranger doing our tour at Mt. Rainier that they were the second best (second to Pam). We only had our family in our raft (2 adults, 2 kids). I had a row more than i was expecting to but it was all good. When you are getting you water proof clothes on and they ask you if you want booties - the correct answer is "yes". I had on water proof boots and they said that i might need to stand in a couple inches a water when getting in the boat - i figured i was fine. An hour later i was standing in 20 inches of water pulling the boat over rocks. It took 2 days for my boots to dry out. Also, we did the afternoon trip and the cafe was closed by the time we got there so we drove all the way back to Quinault for dinner - everyone was pretty hungry by then - plan for this if you aren't staying in Hoh.

Visited August 2012
Helpful?
Thank JeffS_from_LA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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28 reviews from our community

Visitor rating
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Date | Rating
  • English first
  • German first
  • Any
English first
Broomfield, Colorado
Level Contributor
26 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
“First kayaking experience for teens”
Reviewed August 1, 2012

It was our granddaughters first kayaking experience and it couldn't have been better. Anna did a great job preparing us for the trip with both equipment and instruction. We paddled down the Quileute River through beautiful scenery and saw lots of eagles and other birds. The view when we got to the ocean was amazing. Traveling with Anna aw like spending the afternoon with your best friend. I highly recommend using family operated businesses like Rainforest Paddlers for a more personal experience.

Visited July 2012
Helpful?
1 Thank Jank2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
“Will not recommend”
Reviewed August 18, 2011

At the beginning, the shop acted really friendly and nice and told us we could pay upfront and that they would refund later if we didn't need to rent for three days. Sounded really laid back and easygoing until...we returned the bikes within two days (we actually had to buy tools to repair one of the bikes the first day we got the bikes because it was not put together correctly when we got it) Now they totally changed their attitude. The owner refused
to give us full refund despite the early return and the extra repair required of us. He all in a sudden spelled out a cancellation policy, which contracdicts what he said when we rented the bikes. We will not recommend this shop to anyone who expect a fair and honest treatment and business dealing and to rent functionable and safe mountain bikes.  

Helpful?
1 Thank Dolynemon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
anna m, Owner at Rainforest Paddlers, responded to this review, September 18, 2011
renting out equipment is something our business does on a very limited basis. River tours are our main stay. We have 5 bikes for rent, which are also used on a regular basis by employees for quick errands around our village. Most rentals are for 2-3 hour rides around the Hoh Rainforest area for people who want to get out of the car to catch some fresh air and exercise. Occasionally they are rented multi day by people who are camping and fishing that want to ride around their campground and explore fishing holes. In retrospect the individuals that were dissatisfied with their rental because they came to the area with false expectations of both the bikes and the type of biking that our business wants to offer. These customers were extreme biking ethusiasts wanting to ride hard and push the limits of how steep and challenging they could ride. This is not the market we want to cater too, now or ever. We have K2 bikes that are 5 years old and maintained with one major service per year and then as needed service otherwise, they are for pleasure riding and not extreme performance riding. I am happy to report that both parties checked out the bikes' condition before they left the property. Both parties were satisfied with the condition of the bikes. As to what happened on day two of the rental, only the renters themselves know the circumstances of how the bikes went from a satisfactory condition to a dissatisfactory condition. We do know that some modifications were made to the equipment, which may have affected the way the bikes performed. The bikes were brought back early, which wouldn't have been a refund problem under normal circumstances but the customer demanded money back for 2 of three days and wanted to charge our company for a wrench that they purchased. The owner mentioned that this was impossible as the customer had damaged the bike during the rental and thus should be satisfied with the lack of damage charges. The customer received a partial refund and doesn't mention this fact, and even tried to leverage a larger refund via threatening negative online feedback if he didn't get his way. Compromise is a fair and reputable business method, getting angry, trying to blame a business when you abuse their equipment and it fails, and then trying to label them as dishonest is a full blown misrepresentation of fact.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lakeville, MN
Level Contributor
23 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 20 helpful votes
“Beautiful and exciting trip down the river!”
Reviewed August 9, 2011

My daughter and I took a halfday trip down the river with Rainforest Paddlers. The guide was friendly and knowledgeable! There were not as many rapids as I had been in before rafting, but there was enough to make for a very exciting ride! They will provide you with jackets, pants and watershoes if needed. We went on a warm day and only wore the jackets!!

Visited August 2011
Helpful?
1 Thank bunnymom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reno nevada
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
“great river rafting”
Reviewed June 29, 2011

my husband and I stayed in the misty valley b&b for the weekend and went rafting on the Hoh, the river was fairly calm, but still had to paddle to avoid fallen driftwood, The staff was very friendly and helpful, they provided water gear from head to toe, and it was very much appreciated as it was cool, and the water cold. Our guide was very experienced and navigated the river with ease . I would recommend this company and the Hoh rafting trip to anyone. It was very enjoyable and the rainforest was beautiful

Visited June 2011
Helpful?
1 Thank dogsntorts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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