My family stayed at this hotel. In the middle of the night we awoke feeling nuaseated and had headaches. Some sort of toxic fumes were entering our room. We had to go into the halway for fresh air. We were told by the front desk that no management was on duty and would have to wait until tomorrow. The staff told us this room has a deffective ventilation system and exhaust fumes from the kitchen gas grill below enters the room and they always get complaints from hotel guests. Worried that we would be axphixiated by tomorrow, we insisted that they provide us another room or we were going to another hotel. We were moved to a room with a single bed for four people. The next day we filled out an environmental health and safety complaint form with the hotel staff. We were told that management would promptly contact us. It has been over a month and hotel management has failed to contact us. I have left three voicemails and no one will return my call. Due to the hotel managment's irresponsiveness, I am concerned for the public's Safety. Today I filed a complaint with the Washington State Health System Air Quality Assurance Department.
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- Also Known As:
- Emerald Queen Hotel Fife
- Emerald Queen Hotel And Casino