Well I was assigned a pet room on the first floor not far from the office. It had a fridge & microwave. Bedding was sparkling white & clean. Everything I look for. BUT OMG this place smelled awful!!! No amount of Lysol spray or wipes helped. The room phone didn't work so I had to use a phone in the Lobby. The wifi did not work on my iPhone which I use to keep in touch so everyone knows where I am & how to reach me. The young man at the desk tried booting the router, tried doing it for me, called the Provider--nothing worked. I wanted to have clean clothes coming home to Canada so I used the Guest Laundry. Everything washed well but after putting $4.50 into the dryer it wouldn't even turn on. The weather was wet, cold & windy.... That alone made me feel cranky after having been in beautiful Palm Springs, but the dryer was the last straw! The young man (& I mean very young) at the desk did his best to appease me & let me use the Hotel dryer, the least he said he could do. He came to my room to check the phone & of course couldn't fix it. I asked him to smell the room. He said he had no smelling sense..."Geez" I said to him, "I wish I didn't either!" Crusty, dirty carpets....I put down Lysol wipes on the floor...really, beyond just awful -- BUT I really feel the young desk clerk(Mario I think) did his very best to help. It is not his fault that housekeeping doesn't do the job & although he reports everything, it is beyond his scope to do anything about the actual issues, which I understand. DON'T stay there. Tell everyone even if they want to go to the Casino across the street there are many other places to stay for the same price. I just can't believe I picked 2 bad places in a row!! Eugene Days Inn & this one. Ugh!
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- Also Known As:
- Quality Inn Fife
- Fife Quality Inn