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“EXCEPTIONAL SERVICE”

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Travelodge Port of Tacoma WA
Ranked #6 of 10 Hotels in Fife
1 review
“EXCEPTIONAL SERVICE”
4 of 5 bubbles Reviewed April 21, 2013

I came in. town with my boyfriend for the Seger concert, which was awesome. The front desk girl was so nice and checked us in no problem. There were other guests there for the concert that were tailgating and the hotel allowed it! The front desk girl was accompanied by a man (manager?) that was very talkative. Together they were the perfect team. She was funny and polite and he was very funny just to watch. The hotel had also arranged for cabs to come pick everyone for the concert up which took a load off everybody's shoulders. We would absolutely return to this hotel.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LindyHamilton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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278 reviews from our community

Traveler rating
    61
    47
    65
    50
    55
See reviews for
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Pasco
1 review
2 of 5 bubbles Reviewed April 5, 2013

Toilet too low, appliance provided did not fit the toilet seat. Grab bars absent, curb impeded easy access and gravel on the other side made footing dangerous. The move to another unit which was a non-smoking room: bedding smoke filled, room need to be sealed then painted to obstruct tobacco odor, furniture burn marks, pair of socks in cabinet. Toilet did not flush, plunger brought and left for our use. Remote did not work. Too crowded for handicap accessible.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Travelodge

Helpful?
Thank Rosemarie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Fife hotels

Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed March 12, 2013 via mobile

Not a very clean place at all. The carpet was tore up in 2 large places. VERY VERY noisy place. They have alot of families renting by the week so they really dont care about someone only there for a couple nights. Old base board heaters take forever to heat up your room. Heaven forbid should they turn the heat on for you before you get there, even though they have your cc # NOISIEST motel i have ever stayed in. Not highway noise or train noise or airport. Just the almighty weekly/monthly rentals who have no respect for anyone eles there. 2 calls to the front desk did no good what so ever. Finally got to go to sleep at about 11:30 when they got tired and quiet. 4 am came real early. Very unhappy with this place. Also if you want reward points it will cost you 5 dollars more per night

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jim4999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
travelodgefife, General Manager at Travelodge Port of Tacoma WA, responded to this review, March 15, 2013
Mr Jim first of all please take my sincere apology for your discomfort ,I am very sorry you felt that way We have put that room out of inventory travelodge fife does care about you . that is why we have decided to go 95% non smoking. I urge to come back and see .We do not have families or long term stays at this property at travelodge port of tacoma I would love to take your call at 253 571 8668 thanks gm Shawn
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gresham, Oregon
1 review
2 of 5 bubbles Reviewed March 3, 2013

We asked for a smoking room, didn't happen. Advertised microwave, there was none. Smoked outside and a guy came along and commented "what more can we do to keep people from smoking" He also commented that there was no smoking within 20 feet. 20 feet of what!! . Rude, rude. Terrible customer treatment. If this fellow has a problem with smokers, then he either needs to find another job or just keep his mouth shut. He spoke this way to another smoker just a few feet away from me.

Stayed March 2013, traveled with friends
Helpful?
Thank Barb D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
travelodgefife, General Manager at Travelodge Port of Tacoma WA, responded to this review, March 15, 2013
I am so sorry that our front desk clerk,s comments seemed rude to you in state of washington it is the law that we cannot smoke within 25 feet of any public property so it is the law again I am so sorry that you felt that way ,thank you very much for your stay at travelodge Fife wa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Travelodge Port of Tacoma WA

Property: Travelodge Port of Tacoma WA
Address: 3518 Pacific Hwy E, Fife, WA 98424-1121
Phone Number:
Location: United States > Washington > Fife
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #6 of 10 Hotels in Fife
Price Range (Based on Average Rates): $
Hotel Class:2 star — Travelodge Port of Tacoma WA 2*
Number of rooms: 77
Official Description (provided by the hotel):
only 2 miles from tacoma dome and museum of glass and right on the port of tacoma wa ... more   less 
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Also Known As:
Travelodge Tacoma (Fife) Hotel Fife
Travelodge Fife
Travel Lodge Fife
Fife Travelodge
Fife Travel Lodge

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