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“Disappointing”

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Quality Inn & Suites
Ranked #2 of 10 Hotels in Fife
Reviewed September 23, 2013

We stayed one night here recently and were not at all impressed by this place. Check in was VERY slow. When we did get to our room, the message light was flashing so we tried to contact the front desk. Phone did not work so I walked over only to be told that it was likely a message or the previous guest as he did not see anything for me - this after a casual glance around the desk. Regarding the phone, I told him that I had dialed 0 and nothing happened. The answer to that was " Oh, that usually works"!! When we left, the message light was still flashing and the phone still did not work.

The person on the front desk recommended a family restaurant nearby for dinner. Luckily I checked it on my Ipad as it was out of business. We ended up eating at the casino across the road and got a reasonable meal there but not what we wanted. However, I do feel the staff should know what is available for guests nearby.

Room was semi-clean but in bad need of minor repairs, removal of marks from walls and door frames etc.

Breakfast the usual for this type of place.


I was glad to leave and will not be back.

  • Stayed: September 2013, traveled as a couple
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Thank GabrielSurrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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99 - 105 of 127 reviews

Reviewed September 17, 2013 via mobile

I stayed in the Royal Coachman Inn & Suites from Thursday, September 12 - Sunday, September 15, 2013 for the passing of my Uncle. I always always read reviews and look at the on-line pics. It looked clean and updated. It offered a hot breakfast in the morning and a supposed shuttle service to local attractions including the airport.. Hot Breakfast? Yes... Shuttle service? NO!! (Which I purposely booked for this service. I had an early flight on Sunday and did not want to in-convenience my family members for a 3:30 am flight!) When I checked in, the front desk clerk alerted me that the police are called often to this hotel. Due to people leaving their small children in the rooms to gamble at the casino across the street! When I walked into my room it had a funky smell and the dresser/nightstand was peeling off the varnish!! The bed was hard and when they clean your room, they leave at least 3 room doors wide open at the same time with the maid in 1 of the rooms. (Therefore anyone could go into your room and she wouldn't know!) When I asked about the Shuttle service that the website offered. The front desk clerk said that the website was inactive!!? What?! I booked from there!! Definitely would not EVER stay there or recommend this hotel!!

  • Stayed: September 2013
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Thank LACoFDgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2013

Stayed here when, unaccountably, every hotel in King County and beyond seemed to be full. It is conveniently situated opposite the Emerald Queen Casino. Painted a dull beige, the exterior looks tired and the walkways and parking areas are very dirty. Looks like they are never washed down. However, the rooms seem to have been recently refurbished, are a good size and comfortable. Our air-conditioning was quiet. Free breakfast is good, although the cooked part was sausage patties and omelet every day of the five days we were there. It is also far too small for the numbers staying. There is a guest laundry.
Not sure I understand the comment about the place being locked - the block we were in had direct stair access to the carpark and they were all interconnected via walkways. Also, the rule about food in rooms wasn't enforced. The staff were kept very busy - reception seemed to do everything from checking in and out to replenishing the breakfast bar. very pleasant though.

  • Stayed: August 2013, traveled with family
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Thank liz_croft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2013

We stayed here for one night while attending an event in town. The room was satisfactory, the beds were comfortable. The room was very hot and the old box air conditioner struggled to put out some cool air. The free breakfast was a nice perk, but the breakfast room was extremely small and crowded. It is posted all over that you are not to remove any food to take to your room. Overall it was a good value for one night.

  • Stayed: August 2013, traveled with friends
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Thank LSN2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 7, 2013

We stayed for 2 nights while in the Seattle area. The place is pretty nice and the staff was polite and helpful. The breakfast room was a bit small and the parking lot gets crowded, but I would likely stay again.

  • Stayed: August 2013
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Thank Jason D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2013

A very pleasant hotel with lovely staff
Good in restaurant was well respected and good value for money
I was shocked to find that the hotel was totally locked up during the night
I came down about 5.30 am to get some air as it was a very hot night and was unable to get out which I found distressing and quite frankly illegal
What if there had been an incident
I spoke to reception who informed me that I could have used the fire exit but whose going to do that and risk the fire alarms going off and waking the whole hotel

Room Tip: Front rooms are very noisy as this seemed to be a main road for lorries in the night
See more room tips
  • Stayed: July 2013, traveled on business
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1  Thank Lynn F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 3, 2013

Room was on busy highway. Next time will ask for a room in back. Staff were very nice. Room was showing some wear and tear, but was clean. Fridge, coffee pot and microwave in room. Free breakfast had limited choices but was good.

  • Stayed: March 2013, traveled as a couple
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Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites

Address: 5805 Pacific Hwy E, Fife, WA 98424-2516 (Formerly Royal Coachman Inn & Suites)
Phone Number:
Location: United States > Washington > Fife
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #2 of 10 Hotels in Fife
Price Range: $67 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 96
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Also Known As:
Baymont Inn & Suites Fife Hotel Fife
Baymont Inn And Suites Fife
Baymont Inn Fife

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