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“Would not go again !” 1 of 5 stars
Review of Silver Reef Hotel Casino and Spa

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Silver Reef Hotel Casino and Spa
Ranked #1 of 4 Hotels in Ferndale
Hamilton, Montana
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Would not go again !”
1 of 5 stars Reviewed August 18, 2013

I would not recommend this place for anything.They only run one elevator when they have two.Flat screen but no hd. Room was noisy. Free breakfast was terrible.Slots were very tight and not worth playing.If you want to give your money away write me and I will take it.Would be the same as going here.

  • Stayed August 2013, traveled as a couple
    • 2 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
4 Thank Brad D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AaronThomas, Director of Marketing at Silver Reef Hotel Casino and Spa, responded to this review, August 22, 2013
Hi Brad D,

Thank you for your review of your last stay with us. We're disappointed to see that your last stay did not meet or exceed your expectations. Our elevator system usually is very reliable and must have been down for maintenance. Our casino floor always has the best and newest slot machines available on the market. We hope that you called our front desk agents in our hotel to communicate the noise that may have been going on outside of your hotel room. Our TVs in each room have been updated and the quality of our tv signal is very clear.

Brad, we hope that you will give us another try and we hope to see you very soon! Thanks again for your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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355 reviews from our community

Traveler rating
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    54
    18
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
  • English first
  • Any
English first
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 28, 2013 via mobile

Stayed here with my little Daughter for the Highland Games. Was worried about it being a casino-but no worries there they couldn't have been nicer or more accommodating to us! Hotel is on one side, with pool, spa, and casino with restaurants on the other. The room was so immaculately clean I couldn't believe it!! Beautiful finishings, granite throughout bathroom and impressed by the quality of it all, bed sheets buttery soft and bed so comfortable! Breakfast(included)is so beyond the standard it's laughable. There's so many choices! There is tray upon tray of food.Frittata, biscuits and gravy, scrambled eggs, fried potatoes, pastries, fruit, fresh waffles, granola, yoghurt........we rolled ourselves out of there!! Swimming pool could use some refurbishing, as it is discoloured-but lovely whirlpool with waterfall background. Only took us 9 minutes to get to the Games in the morning-our other dance friends stayed at the Super 8 for the same price and boy were they jealous!! Can't wait to come and stay next year!!

  • Stayed June 2013
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Heytheredelilahhh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AaronThomas, Director of Marketing at Silver Reef Hotel Casino and Spa, responded to this review, August 2, 2013
Hi Heytheredeliahhh,

Thanks for your review of your recent stay with us! We are happy to hear that your friends were jealous of you for staying with us; we agree that our prices are very reasonable and we do the best we can to accommodate all walks of life. We hope you will book with us again in the near future!
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Chilliwack, Canada
Level Contributor
43 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed July 25, 2013

This hotel/casino is one of the nicest casinos we have visited. The machines and floor are kept very clean and the slot staff are very helpful and right on the ball. The rooms are very nice and reasonable. The breakfast comes with your room price and is also very good. The only complaint we had was the buffet. We had the buffet for lunch (which was very limited) and we also went for supper, it was the exact same thing they had for the lunch buffet except they raised the price $5.00 per person. The waiters and waitresses in the buffet are the best we have seen for a long time. They are very pleasant, and knowledgeable. All in all it was a great visit.

Room Tip: All rooms in this hotel are excellent
See more room tips
  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank willybar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AaronThomas, Director of Marketing at Silver Reef Hotel Casino and Spa, responded to this review, August 2, 2013
Hi willybar,

Thank you for your review of your recent stay with us. We are happy to report that our buffet will be expanding into where the old Pavilion room was located near the Terrace Bar. Starting near mid-September, we will have what is called, "The Buffet at Silver Reef" which will allow our guests to enjoy a plethora of food and dessert options! We hope to see you back before then but thanks again for your input!
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Langley City, Canada
Level Contributor
61 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
4 of 5 stars Reviewed July 21, 2013

We have a weekend place in Birch Bay so my husband and I enjoy the casino every weekend. We enjoy the live entertainment on Saturday nights, the many restaurants, the gaming and overall atmosphere. We have stayed at the hotel also but not since we purchased a place so close.You never have to wait to play your favorite games as they have plenty of machines especially with the recent addition of the events complex. Throughout the hotel and casino areas the service is excellent and the place is clean. The exception to this would be the Portage Bay Lounge area. The bar portion is fine but we have tried twice now to have something to eat in the Lounge area and were completely ignored on both occasions. Last weekend the waitress in that section spent her time swearing and discussing an issue she was having with another server while we sat and waited and finally left. Yesterday we thought we'd try it again and find that the staff at the bar seem to congregate down at the back and talk together between bar customers. We left again. We have eaten several times at the Steak House, The Cantina, The Red River Buffet and have taken many a pizza home with us. The food at this casino is great and the pricing reasonable and the service excellent. At times a hamburger or club sandwich would be just right and this is the place to get that. I am writing this review in hopes that the Management staff will be aware of this situation in an otherwise wonderful resort.

Room Tip: During July 4th festivities get a room overlooking Boom City to get a view of the fireworks.
See more room tips
  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank happyholidayer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AaronThomas, Director of Marketing at Silver Reef Hotel Casino and Spa, responded to this review, August 2, 2013
Dear happyholidayer,

Thank you for your review of your recent visit to Silver Reef! We're happy that your expectations of our service was met and it sounds like it was exceeded. We are not happy to hear that one of our servers did not consistently serve you and we will have a talk with our bar staff. Thanks so much for letting us know. Great room tip as well! We hope to see you back very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
burnaby,B.C.
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 18, 2013

I have been coming to the Silver Reef for over 4 years with Paramount Travel. I feel like I've arrived home when I get there. The staff in the whole complex are friendly and helpful . I just got back July 17th and had a wonderful stay. The food in the Cantina was very good and the staff were so nice. My only complaint is there was too much food and could only eat half of it! Thanks to all for a very pleasant get-away.

  • Stayed July 2013, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank sheila d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AaronThomas, Director of Marketing at Silver Reef Hotel Casino and Spa, responded to this review, August 2, 2013
Hi sheila d,

We're very happy to read your review of a recent visit to Silver Reef! I guess having too much food could be construed as a good thing? LOL. We are happy to have you as a guest with all the other guests from Paramount Travel Bus. We hope to see you back very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 15, 2013

We have been going to Silver Reef pretty much since the hotel opened - about 3 or 4 times a year. It's a nice drive from where we live and always enjoyable. The rooms are very nice and reasonably priced, especially if you join the Diamond Dividend Club - $30 off.

The breakfast buffet that comes with the room is also surprisingly good. There are always a couple of types of eggs with potatoes (although no sausage or bacon), fresh fruit, waffle/toast station and more.

I have not dined at the Red River Buffet, but the Steak House restaurant is definitely worth a try. Fine dining as good as you'll find in a major center. Excellent service, knowledgeable staff, good wine list and delicious cuisine. Reasonably priced for this level of dining, the Steak House does not disappoint.

If you go to Bellingham first to do some shopping, you can drive the scenic ocean route around the Lummi Reservation to get to the hotel. All in all, a great destination for a quick getaway.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank bonrobb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AaronThomas, Director of Marketing at Silver Reef Hotel Casino and Spa, responded to this review, August 2, 2013
Hi bonrobb,

Thank you for your review of a recent stay with us. We're delighted to see how well you described your stay with us. We hope that we met and exceeded your expectations and we hope to see you back very soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Missoula, Montana
Level Contributor
867 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
5 of 5 stars Reviewed July 8, 2013

And, there is a spa too! The Silver Reef Hotel Casino and Spa makes it fun to escape, take a cool swim in the salt water, enjoy the spa H2O products and relax in the surroundings in Ferndale which is very close to Bellingham, WA. Rent a car at the airport or take the free shuttle right to the hotel. Rooms are spacious and easy on the eyes. Take a spin around the casino or choose from many restaurants inside the hotel. Visit Lummi Indian Nation to learn the cultural history and traditions. Or, just rest your head on the plush feather pillows - it's all good.

Room Tip: Reserve the second floor only if you are a smoker.
See more room tips
  • Stayed July 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank elaine s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AaronThomas, Director of Marketing at Silver Reef Hotel Casino and Spa, responded to this review, July 10, 2013
Hi Eds44,

Thank you so much for your review of your recent visit with us. We're very delighted to hear how well we did to serve you and all the great tips you are sharing with fellow TripAdvisor readers.

Thank you for your patronage and your feedback; both make our day!

We hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Silver Reef Hotel Casino and Spa

Property: Silver Reef Hotel Casino and Spa
Address: 4876 Haxton Way, I-5 exit 260, Ferndale, WA 98248-9130
Phone Number:
Location: United States > Washington > Ferndale
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Ferndale
Price Range (Based on Average Rates): $$
Number of rooms: 105
Official Description (provided by the hotel):
Come enjoy Washington State's hidden jewel, the Silver Reef Hotel Spa. We have a beautiful 6-story hotel complete with 101 Deluxe Room, 4 suites, free Wi-Fi, Plush beds, exercise room and indoor pool! Our full service spa has treatment rooms, whirlpool, serenity room, hot tub and sauna! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Sabre Hospitality Solutions, Orbitz, Odigeo, Travelocity, Priceline and Agoda so you can book your Silver Reef Hotel Casino and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Silver Reef Hotel Ferndale

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