We have a weekend place in Birch Bay so my husband and I enjoy the casino every weekend. We enjoy the live entertainment on Saturday nights, the many restaurants, the gaming and overall atmosphere. We have stayed at the hotel also but not since we purchased a place so close.You never have to wait to play your favorite games as they have plenty of machines especially with the recent addition of the events complex. Throughout the hotel and casino areas the service is excellent and the place is clean. The exception to this would be the Portage Bay Lounge area. The bar portion is fine but we have tried twice now to have something to eat in the Lounge area and were completely ignored on both occasions. Last weekend the waitress in that section spent her time swearing and discussing an issue she was having with another server while we sat and waited and finally left. Yesterday we thought we'd try it again and find that the staff at the bar seem to congregate down at the back and talk together between bar customers. We left again. We have eaten several times at the Steak House, The Cantina, The Red River Buffet and have taken many a pizza home with us. The food at this casino is great and the pricing reasonable and the service excellent. At times a hamburger or club sandwich would be just right and this is the place to get that. I am writing this review in hopes that the Management staff will be aware of this situation in an otherwise wonderful resort.
- Official Description (provided by the hotel):
- Come enjoy Washington State's hidden jewel, the Silver Reef Hotel Spa. We have a beautiful 6-story hotel complete with 101 Deluxe Room, 4 suites, free Wi-Fi, Plush beds, exercise room and indoor pool! Our full service spa has treatment rooms, whirlpool, serenity room, hot tub and sauna! ... more less
- Reservation Options:
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- Also Known As:
- Silver Reef Hotel Ferndale