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Silver Reef Hotel Casino Spa
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The price you found is 13% lower than this hotel's average rate of $152/night.

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Reviews (412)
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All reviewsnew towernorth towernon smoking areaclose to homegreat casinofree breakfast buffetprime ribred river cafesteam roomrooms are nicecasino floorslot machineswalk in showerhot tubfront desk staffbiscuits and gravybirch bay
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Reviewed July 23, 2012

the Silver Reef Hotel was just ok the hotel staff were helpful but casino staff horrible not a planning on ever returning much better value other Washington casino resorts don't waist your time here, the food at the buffet is next to lousy in qaulity the breakfast does'nt even have bacon and there's not much to choose from the casino is run by a bunch of idots definetely not customer freindly place

Room Tip: don't go here
  • Stayed: June 2012, traveled with friends
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1  Thank billy306
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KathrynLibby, Front Office Manager at Silver Reef Hotel Casino Spa, responded to this reviewResponded August 9, 2012

Thank you for taking the time to post a review; the Silver Reef strives to provide an excellent experience, and feedback from our guests is valuable to achieving that.

To that end, I would hope that you could provide more specific information about what you didn't like about your visit: What did - or didn't - the casino staff do? What about the buffet did you not like? What made you feel that the property isn't customer friendly?

I would love to hear more from you so that we can work to make things right for other guests, and in hopes that you would visit us again. Please feel free to email me via Trip Advisor, or call the hotel and ask to speak with Kathryn. Thank you for your time.

Cordially,
Kathryn Libby
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 23, 2012

The room was very clean; my wife even commented that the bathroom was perfect. This is an accomplishment. I overheard the front desk telling someone the hotel was fully booked, but between the two nights we stayed there we heard sounds of other residents just once, and very briefly at that.

The 'Adults Only' pool time was quiet, and the steam room and sauna were empty except us. It made for very relaxing evenings.

Very minor downs: The parking attendant directed us to the remote lot and said there was a shuttle; there was no shuttle in sight and no obvious place to wait. It was fortunately a very short walk back to the hotel.

The in-casino restaurants were a bit smokey so we went over to downtown Ferndale instead.

The elevators are immediately adjacent to the pool-area entrance, so there is no chance of having to traipse through the lobby in swimwear.

Room Tip: The Executive level was amazing quiet, and affords a nice view of the surrounding fields.
  • Stayed: July 2012, traveled as a couple
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3  Thank jhmartin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KathrynLibby, Front Office Manager at Silver Reef Hotel Casino Spa, responded to this reviewResponded August 7, 2012

Kathryn Libby, Front Office Manager at Silver Reef Hotel Casino and Spa, responded to this review
July 25, 2012
Thank you for your Trip Advisor review! Your feedback is valuable to us because it helps us to continually improve our products and services.

I was sorry to hear of your disappointment with the courtesy shuttle; we're working hard to take care of our guests during the construction of our Events Center. I hope you'll accept my apologies in this instance.

On the other hand, it was good to hear you were happy with the cleanliness of your room, and I'll be sure to pass that along to our Housekeeping staff.

Your friendship is important to us, and we look forward to welcoming you back to the Silver Reef Hotel Casino Spa soon and often.

Cordially,
Kathryn
Front Office Manager

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Reviewed July 8, 2012

This was our first stay at this property. Worthy of it's 3 diamond designation. Room was very clean and the staff were courteous and friendly. Across from the hotel there were at least 45 kiosks selling fireworks. We tolerated them going off every 1/2 hour or so until it seemed to stop about 11pm. We were woken up at 2:00am and they were let off steadily for about 1 hour. We will go back to this hotel but never at this time. I understand from the staff at reception, they had received several complaints from guests but unfortunately there is little they can do as it is not on their property. Another plus is the plentiful free breakfast the next morning.

Room Tip: Higher floor gets you away from the noise of the parking lot and casino
  • Stayed: July 2012, traveled as a couple
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2  Thank golfinggrannie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2012

My wife and I stayed here for 2 nights and it was great.
From the moment we pulled into the parking lot and the young lady asked if we wanted a ride to the hotel door till we checked out it was 1st rate.
We had a room on the sixth floor which was great. Very clean and a wonderfull nights sleep.
Every member of the staff we came into contact with were very helpfull and considerate.
Buffet breakfast was more than adequate and enjoyable.
Ate in the Panasia and the food was really good, could have been a little hotter coming from the kitchen.
Casino is a lot of fun, however the slots did seem a bit tight in my opinion.
We will definetely return as it is a lovely area to explore and the Silver Reef is a great little Hotel Casino resort to stay in.

Room Tip: The room s on the sixth floor are the best. You are required to use your room key card to gain access to 6th floor. So it does make you feel somewhat more secure. however on that note we did not see any signs of problem behaviour while we were there
  • Stayed: July 2012, traveled with family
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2  Thank VictoriaJohn1946
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2012

Our stay at the Silver Reef Hotel was a fantastic experience. Our room was extremely comfortable, the onsite experience made even more delightful by a friendly, accommodating staff. A buffet breakfast is included in the room rate, always a bonus for us.

Casino/gaming aside, this small hotel made an excellent base for a day trip sightseeing holiday around beautiful Whatcom County. We would book in here even for an overnight stay!

Onsite restaurants provide terrific eating experiences, from the delicious choices at Panasia to the renowned Silver Reef Steakhouse known for its fine dining and exceptional wine list.

Room Tip: Some rooms provide views across the pastoral landscapes...all rooms are quiet & comfortable.
  • Stayed: June 2012, traveled on business
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2  Thank munchy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 3, 2012

Thank you so much for your fabulous online review! We appreciate you sharing your experience with others, and WE'LL be sure to share your kind words with our staff.

We look forward to seeing you again.

Sincerely,
Kathryn
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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