I thought this hotel would be fantastic based on the Trip Advisor reviews I read. It was good, but not spectacular. Highlights were the room cleanliness, modern decor, cookies in the lobby, convenient location, and friendly and helpful front desk staff. Low lights included our room not getting cleaned the first day (we were told the "Do Not Disturb" sign had been on the door. We didn't hang it there and never saw it on the door. We had to vacate the room while they sent up their one remaining housekeeping staff to get us new towels, empty the trash, etc.), very slow computers in the business center prone to freezing (we had to go to the front desk to get our boarding passes printed), and snacks that were more expensive in the sundry shop in the lobby than they were in the vending machines on the floors above. Overall a good value with a few hiccups.
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- Also Known As:
- Hampton Inn & Suites Seattle/Federal Way Hotel Federal Way
- Hampton Inn And Suites Seattle/Federal Way