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“Good, not spectacular”

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Hampton Inn & Suites Seattle/Federal Way
Ranked #1 of 13 Hotels in Federal Way
Certificate of Excellence
Minnesota
Level 4 Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Good, not spectacular”
Reviewed August 12, 2012

I thought this hotel would be fantastic based on the Trip Advisor reviews I read. It was good, but not spectacular. Highlights were the room cleanliness, modern decor, cookies in the lobby, convenient location, and friendly and helpful front desk staff. Low lights included our room not getting cleaned the first day (we were told the "Do Not Disturb" sign had been on the door. We didn't hang it there and never saw it on the door. We had to vacate the room while they sent up their one remaining housekeeping staff to get us new towels, empty the trash, etc.), very slow computers in the business center prone to freezing (we had to go to the front desk to get our boarding passes printed), and snacks that were more expensive in the sundry shop in the lobby than they were in the vending machines on the floors above. Overall a good value with a few hiccups.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kuka0201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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679 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (80)
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English first
Campbell River, Canada
Level 3 Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed August 3, 2012 via mobile

Great hotel! Loved it! Very friendly staff, very clean rooms, fantastic breakfast, pool was very clean and everything from amusements parks to shopping to restaurants are all within reach. Would definitely stay here again & again:)

Stayed July 2012, traveled with family
Helpful?
Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
1 review
Reviewed July 29, 2012

Great Hampton Inn. Close to freeway. Quiet. The rooms were spacious, clean. Staff was helpful and very, very kind. Nice area close to shopping center. Breakfast was great. Sink was located outside the bathroom. I prefer that the sink is inside the bathroom. Needed extra towels but the maids were rather hesitant, asked a lot of questions. There was a car that had it's window broken out which was no fault of the hotel but rather a very silly person! Very, Very nice hotel. Would stay again, again, and again.

  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank parrotlover85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seattle
Level 3 Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed July 27, 2012

This has got to be one of the cleanest well maintained hotels I have ever stayed in.

That being said if they are going to build a hotel that close to the interstate. You would think they would have sound proofed the walls a little bit better. So if you only want to sleep from 2 am when the traffic dies down until 6 am when it starts up again as I did. Book a room facing the interstate. But I would advise the other side of the building.

Room Tip: only if you don't face the interstate
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  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buenos Aires, Argentina
Level 6 Contributor
96 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed July 16, 2012

One of the best things about Hampton Inns is that they always live up to expectations (well, at least mine). Good service, very clean and nice rooms, good breakfast. It's not the Four Seasons, but it's a good night's stay for sure. This location had the added advantage of having an indoor pool and spa. Another advantage is its location -- right next to I-5, next to a movie theater and loads of restaurants. It's only about 10 minutes to Sea-Tac, so if you're flying out you don't have to endure the typical airport hotel. It's a good place to stay and I'd do it again.

Room Tip: Ask for a room on the side of the hotel away from the freeway. It's a better view and I'm s...
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  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bluejay19golf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saltspring Is.
Level 6 Contributor
200 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed July 13, 2012

Situated just off the Interstate highway but far enough away to not hear the traffic. We were given excellent directions to the hotel. Staff were very friendly and helpful. Rooms have everything needed for our 3 night stay ;flat screne TV, fridge, iron, microwave,coffee maker , free Wi Fi, and a hot and cold breakfast every morning as well as free coffee in the lobby all day. In door pool and hot tub as well as a gym on site. Restaurants are close by as well as a mall .

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Terry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spokane, Washington
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 1, 2012

My fiance and I stayed at the Hampton Inn and Suites in Federal Way the middle of June 2012. The hotel's decor is an upscale modern feel. We stayed in a king suite and couldn't believe the room for the price we paid. We were on the 4th floor and had a gorgeous view of Mt.Rainer. We would have paid double for the room. It was extremely roomy and comfortable. As much as we LOVED our room, we LOVED the front desk worker "Joanna" even better. I have worked at 2 hotels at the front desk, and I have to say...she would have kicked my butt in going above and beyond...and I was great at my job :) Any question we had were answered to the fullest. We asked if there were any restaurants in the area that delivered and she proceeded to hand us menus from the restaurants she knew as well as tell us her own experiences with the food. When we asked if there were any Chinese restaurants that delivered, she pulled up different places in the area on her computer, called them, found out if they delivered, the amount of food we had to buy in order to deliver, and then allowed us to use her internet to pick from the online menu. She even called us when she heard that a car had left its lights on to make sure it wasn't ours. We have NEVER had such amazing service at any hotel. I would highly recommend this hotel to anyone staying anywhere close to Federal Way, and if you are lucky enough to meet Joanna...you will have the most pleasant stay..I promise!! We will be returning to this hotel and can't wait to see Joanna again. (Joanna, I hope you get the chance to read this review because you made our time at your hotel..priceless...Thank you!! J&J)

Room Tip: Our room was a King Suite that faced the freeway. The freeway is barley able to be heard and if you...
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  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jamara N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Seattle/Federal Way

Property: Hampton Inn & Suites Seattle/Federal Way
Address: 31720 Gateway Center Blvd S, Federal Way, WA 98003-5623
Phone Number:
Location: United States > Washington > Federal Way
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #1 of 13 Hotels in Federal Way
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Seattle/Federal Way 2.5*
Number of rooms: 142
Reservation Options:
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Also Known As:
Hampton Inn & Suites Seattle/Federal Way Hotel Federal Way
Hampton Inn And Suites Seattle/Federal Way

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