The service was worse than below minimum.
1. The desk staff ignored us on our arrival while doing paperwork and chatting among themselves.. And we were the only customers there. When we commented on this or on the following problems, they just shrugged and could not care less. 2. We were told that we had to go down to the front desk for shampoo, which was not in the room. then we were given two thumb size tubes! 3. When we called the desk to request more towels, (we stayed in the room too long for maid service, as all of the maids had gone home). We were told that we could bring our dirty towels to the reception desk and that they would launder them and dry them, and then we could pick them up at the reception desk!! We have never, never heard of any hotel chain that cannot supply clean towels to their guests, anywhere in this country or around the world (we travel extensively). 4. The kitchen utensils consisted of one tablespoon and two teaspoons, no knives or forks. 5.Finally, the joke of a free breakfast: the only available drink was coffee, hot water or hot chocolate, no milk, tea or juice! and only instant hot cereal packets (but again, no milk) fruit and some granola bars. I have never seen such a skimpy breakfast at any hotel or even small motel which offers free breakfasts.
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- Also Known As:
- Extended Stay Deluxe Seattle - Everett - Silver Lake Hotel Everett
- Extended Stay Everett
- Everett Extended Stay