Room was provided after the 3pm check in but when we got upto it the housekeeper said it was not cleaned yet. Went back to desk and they just said that we'd have to wait 30 min or so. During this time other housekeeping and desk staff just hung out eating popcorn with no sense of team work to take care of guest. An hour later half asleep (we had only 2-3 hours of sleep the night before) in the lobby I had to go back and ask if it was ready yet and it was like they forgot about us and they called to check. The breakfast bar in the morning was a mess, out of stuff , no paperware and no assistance in sight. Desk staff threw 4 frozen "omletts" in the public microwave uncovered and forgot them for awhile. The staff seemed oblivious to any issues.
Room was clean with a great layout.
- Official Description (provided by the hotel):
- As one of the highest rated hotels in Western Washington, the Stay Beyond Inn & Suites Elma is known for comfortable bedding, quality service and reasonable rates. Our hotel offers many features that may be a pleasant surprise. We feature spa suites with kitchenette and large whirlpool tub. Adjacent is our 2350 square foot conference center with catering kitchen. Our free deluxe breakfast includes omelets, waffles, yogurt, fruit and much more. For your safety and security, our interior corridor hotel is equipped with video surveillance, safety deposit boxes, and electronic key locks with dead bolts and privacy bars. Our outdoor parking lot is also equipped with video surveillance. A wonderful picnic area is provided by our large covered patio and gas grills - free for our guests to use. Pets are welcome for a $15 per night, per pet and a dog run is available. ... more less
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- Also Known As:
- Microtel Inn & Suites Elma / Aberdeen Hotel Elma
- Microtel Inn And Suites Elma / Aberdeen
- Microtel Elma
- Elma Microtel
- Microtel Hotel Elma